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Read what people are saying
about Precision Garage Door

Precision Garage Door of Michiana
has received 4 reviews, averaging 2.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cable came off garage door again since was installed by Precision Door (now twice) only use garage 15 times a year. Found out door needs Push Down Springs to keep cable tight so won't come off again through another company! Precision Door didn't charge when cable came off 1st time but charged me $265 this time!!!! I don't have a problem with charging for service that isn't the companies fault but COME ON!!! Felt scammed and will not use Precision Door again!!
Geoff Klopenstine
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a new door installed in2015 by precision door and have a lifetime warranty with it on parts and labor. I called because one of the frame pieces on the door panel had came apart. This should be under my lifetime warranty on parts and labor. When I had the door installed I was told by the tech that my lifetime warranty covered all parts and labor. Today when the tech that came out looked at the door and said he thought the door panel frame came apart. He said he will talk to his boss about my warranty after I showed him my original invoice that showed a lifetime warranty. All the tech did was put a screw into the door hinge frame and then I was charged $75. I was not very happy to have to pay $75 for a screw when this should have been covered under the warranty. It was poor craftsmanship or the door panel hinge would not have came apart. A door just 3 years old should not have that problem. I will be waiting for a call to find out about the panel.
Leroy James
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was kinda surprised after I had a spring replaced ($149parts+$99labor) no “extra” work would/could be done. Tech was there for less then an hour. I asked if the tech could give the door a quick inspection(look at hinges and rollers. He looked at the hinges/roller and after about 35 seconds asked if I ever lubricated them. I said I had not. He gave me quick instructions (sounded really simple to do)and then asked in the same breath if I wanted him to do it for a cost of $65. $65?? Ummm no thank you. I am surprised after spending $250 he couldn’t spend 5 minutes of his time and a couple sprays of white lithium lubricant. Customer service is a huge part. The work that was done was fine and no complaints. Again. Customer service goes a long way.
Andy Petrie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My issue is with your answering service. I called at 10 PM on a Saturday and she said she didn't know anything about "We can fix it today-no extra charge for nights or weekends" program. She said if I wanted her to send someone out that night, it would be a $200 service charge.
Dan Nommay
Service Provided:
Garage Door Repair