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Read what people are saying
about Precision Garage Door in:

South Bend, IN

Precision Garage Door of Michiana
has received 813 reviews, averaging 4.93 Stars:
Review:

Thank you Mike B and your team partner D'Morea O for fixing my garage door. There is definitely a huge difference with this new motor from that of the old one + the accessories / functions that come with it for convenience and comfort. It's always a good feeling to note the expertise of people like you when you demonstrate it in your work and how you explained it to those not so very much in the know like me. But if only you didn't have to keep saying: "I have to get out of here by ----". That got me worried because I wanted nothing overlooked, even the smallest fix missed. In the end it got done well. Thank you too Kari for scheduling the appointment on the same day the garage door died on me.
Grace Bawing
Mike B. Service Provided:
Garage Door Repair
Technician:
Review:

AJ sent out same day as called. Very thourough and explained issues with the old door and what the new doors would include. Very professional company. Bought Three garage doors and got a great price! Was referred by my dad Henry Werwas that had his done three years ago. Loves his new door too. Excited to see when installed. Would highly recommend Precision for helping us afford what we liked. Thank you. Julie
Julie Cwidak
A Response from: Kari Orpurt

Thank you ! We are so glad you are pleased and know you will love your new doors !

AJ J Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Excellent service. The gentleman was very knowledgeable and provided great information and help.
Roland Swanson
A Response from: Kari Orpurt

Thank you !

D'Morea O Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Very Timely, very professional. This was my second encounter with this company and I highly recommend them for all your garage door needs.
Rob Bogol
D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

I am a landlord and Mike was very patient because I had 3 showings while he was there and they merged into each other and I had little time to listen to his analysis and recommendations. He examined my old opener and found the problem was with a burnt mother board and instead of repairing I decided to replace. It was a chilly late afternoon but he got the new opener up and it is square, level, uniform, working and all that good stuff in no time at all once I gave him the okay. Mike answered all my questions and concerns in a professional manner. THANKS MIKE!
Paul Frye
Mike B. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

They were able to come the same day I called and the technician was very polite and honest.
Lindsay Vandewielle
D'Morea O Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was attracted by your same day repair service. The technician was on time, courteous, knowledgeable and efficient.
Sharon G.
A Response from: Kari Orpurt

Glad we could help ! Thank you

Andy G Service Provided:
Garage Door Opener Repair
Technician:
Review:

Prompt, friendly and knowledgeable. Highly recommended.
Scott Burns
A Response from: Kari Orpurt

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

John was great. We had 1 double garage 16' x 7' and 1 single garage installed in about 5 hours. Very clean, respectful, and excellent install. Thanks all!!
Jon Martin
A Response from: Kari Orpurt

Thank you ! We are grateful to have John on our team and to hear that that he takes great care of our customers. Hope you love your new doors !

John B. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very polite and knowledgeable service tech. We had a spring replaced and new garage door opener installed. On a scale of 1 to 5 with 5 being the best I would give Precision Door a 5. Thank you excellent service.
John & Kathy Scott
A Response from: Kari Orpurt

Thank you ! We are so happy that you pleased , and that Andy took gret care of you.

Andy G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I cannot say enough good things about our experience with your company. The rep, "D" was polite, friendly, and went out of his way to be sure we had the best information to make a solid decision. We ended up having to purchase brand new garage door systems, and he wasn't even able to start on them until about 5:30p- he was there until the job was done (about 3 hours!!!). He gave us the manuals, his business card with his cell phone number, and said we could call if we had any further questions. We are very pleased.
Mary Ponterio
A Response from: Kari Orpurt

Thank you , we are so glad to hear that you were pleased with your service and with "D" ! We are happy to have him as part of our team , and you as our customer !

D'Morea O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician arrived early and fixed our problem promptly! Great service!
Robbie Todd
A Response from: Kari Orpurt

Glad we could help !

D'Morea O Service Provided:
Garage Door Opener Install
Technician:
Review:

Excellent efficiency and service. I submitted a longer public evaluation on the Google website just now. Mike B was great.
Timothy Matovina
A Response from: Kari Orpurt

Thank you . We are lucky to have Mike on our team , and are pleased you are happy !

Mike B. Service Provided:
Garage Door Repair
Technician:
Review:

I would most definitely tell any looking to buy a door from you. Your service is excellent and fast. You help us when we needed you in a hurry. Thank you very much.
Robert Anderson
A Response from: Kari Orpurt

Thank you Mr. Anderson ! We hope that you never need us again , but we will be there .

Service Provided:
Garage Door Repair
Review:

Could not believe you got to my house in less than an hour of me calling to have my door opener looked at! Great service....thanks so much!
Ken Woodworth
A Response from: Kari Orpurt

Glad we could help ! Thanks

Service Provided:
Garage Door Repair
Review:

Excellent service, technician, phone service! Wow !
Maragret Eldred
A Response from: Kari Orpurt

Thank you !

D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

Precision door came out the next morning after I called. They were able to fix our broken door enough to last until the new one arrived. Installation was quick. Called them back out for a minor repair, no questions asked and no additional charge. We highly recommend Precision Door, excellent service and very reliable.
Doug Fisher
A Response from: Kari Orpurt

Thank you Doug. We hope you love your new door !

AJ J Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service and extremely professional and knowledgeable. The repair was performed and done in a reasonable time and he even did some preventive maintenance that he noticed. Would highly recommend their services.
Lamar Ashford
A Response from: Kari Orpurt

Thank you , we are pleased to hear you were well taken care of .

Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had a new garage door opener installed. I am very happy with the service I received. I called at 3 pm and was told someone will be at my house the same day between 5-7 pm. It was so nice, that I did not need to miss work to have a garage door opener installed! Our service person gave us 2 choices to choose from, he explained the difference between both models, showed us how to use them and helped us connect our car remotes to the opener.
S. Battles
A Response from: Kari Orpurt

Thank you. We are happy to hear provided great service once again !

Andy G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I chose you due to your free service call offer and your scheduling us the next day. Well I got much more in a very good tech. D Otis who I'd recommend. Clem Walters
Cj Walters
D'Morea O Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

We had some small minor repairs to our 20 year old 16' x 7' overhead door. D. Otis was a qualified thorough and thoughtful repairman in every way. It was a pleasure to do business with him. We asked if he could send along a quote for a new insulated door, lifter and rails with windows in the top panel. He said he'd email this along in the next few days.
Mike Heath
D'Morea O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Our technician Mike was friendly and professional. He figured out what the problem was (our door would only close 1/3 of the way), and offered 3 repair options with estimates of parts & labor. I was also impressed with how quickly someone was dispatched to our house, considering I called 2 days before Christmas.
Dan Minds
Mike B. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The estimate was two to three times over the other estimates. I can’t justify the cost for the work needed to repair my garage door. I wouldn’t recommend Precision doors to anyone.
Tom Kolacz
A Response from: Kari Orpurt

I am sorry to hear that you were not satisified with your free service. We do not repair the type of system that you have , which we had discussed in emails before we came to your home and diagnosed your problem at no charge. We feel that the only long term solution is to replace your system with a torsion system that is gauranteed for as long as you are in your home. I am happy to hear that you were able to get your system repaired by another company , as we were not the correct company for you.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Glad that you had a team available to fix the garage door. D and Jim were very professional and explained what went wrong with the door and provided the cost for the basic fix and two other upgrades. We selected the basic repair, but was glad to know there are some improvements available that we may choose to make in the future. Very pleased with everything, however, the $200 charge seemed a bit high for the time involved to make the repair. Thanks!
Rick Cross
D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

Service technician, D Morea Otis was very professional and courteous when he explained the problem with my garage door. He showed me the options of the different types of doors with their price variations. I appreciate that your company provides service on the week-end, and especially this being a holiday week-end. I ordered a new door and he explained the process of ordering and how long it might take. I would definitely recommend your company to my friends. Thank you for providing such good service and with quality personnel.
Jane Philips
A Response from: Kari Orpurt

Thank you ! We hope you will love your new door !

D'Morea O Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Technician arrived on time, provided a "good," "better," and "best" repair option choices, replaced springs with minimal mess. In contrast the person who answered the phone provided estimate parameters that were wildly optimistic.
Frank Fujita
A Response from: Kari Orpurt

Thank you for your feedback which helps to make us better company. We are pleased that Jim took care of your garage door issue , but do not like to hear that you felt misled by our call center. I wish there was a way that we could diagnose problems over the phone and give more accurate estimates , but unfortunately, until we have been to the job and witnessed first hand what the repair requires , that is simply impossible. We do make certain that you are given personalized options based on what is happening with your door so that you can make the best choice for you. Thank you for choosing us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Replaced a wireless entry box for my garage door. It was done quickly and efficiently. The young man from Precision was extremely friendly and polite and showed a great deal of empathy in our discussion of a sick member of my family. That made a difficult day for me less difficult.
Marianne Doran
A Response from: Kari Orpurt

We are so saddened to hear about your family and are thankful that Jim was able to be a listening ear.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

We were highly satisfied with your service! I received a phone call 20 minutes after I had requested information from you on a Sunday afternoon. You were out the next morning at 9:00 a.m., even calling to confirm 20 minutes prior to that. The door was repaired that morning. Your employees were extremely friendly and helpful. Would not hesitate to call you again!!
Barbara & steve Scheetz
A Response from: Kari Orpurt

Thank you , we hope you do not need us again , but we are always happy to take care of our customers.

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Polite and friendly people. They're willing to go that extra mile for their customers. I highly recommend them. I will be using them again.
Richard Weible
A Response from: Kari Orpurt

Thank you !

Service Provided:
Garage Door Opener Estimate
Review:

Very friendly and helpful.
Carl Hetler
AJ J Service Provided:
New Garage Door Estimate
Technician:
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