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Read what people are saying
about Precision Garage Door in:

Elkhart, IN

Precision Garage Door of Michiana
has received 65 reviews, averaging 4.63 Stars:
Review:

My issue is with your answering service. I called at 10 PM on a Saturday and she said she didn't know anything about "We can fix it today-no extra charge for nights or weekends" program. She said if I wanted her to send someone out that night, it would be a $200 service charge.
Dan Nommay
Mike B. Service Provided:
Garage Door Repair
Technician:
Review:

looking for receipt was not shown one at signing. could not find review for tech ,he did a great job was informative.. just wished i would of stuck to my guns on buying the chain drive and not switching out all hardware
Jeff Watson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Brackets installed back wards , cables frayed, system wound incorrect. These statements were what your service person/salesmen put in his report. The minute he saw my new easy wind system he immediately stated I should get rid of it and buy a new system from Precision. I let him know this is a brand new opener and door and asked him to just re-attach the cables. He looked at everything and said it was installed incorrect and again stated I should buy a new spring system. He then stated he didn't feel comfortable repairing it. I said ok and the service call payment was made. After they left, I got on my computer and verified the install is correct on my system and I read on how to re-attach the cables and found only one small fray on one cable. I reattached both cables and slowly used my drill to wind the springs. The door works perfect. I will never use your service again or refer anyone to use it. You sent me a salesman not a repair man and I will be putting up a notice on our community site as well, plus I will be sending a report to the BBB.
Scott Shafer
Service Provided:
Garage Door Opener Repair
Review:

Mike and Lee were excellent professional and exceeded my expectations on their visit today. Great price and great service equals continued success and referrals from this family man. Thank you.
Paul Washington jr
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very impressed with Kari both professionally and personally. The service person doing the job was very polite and talented. Based on my experience, I would definitely recommend Precision to others and will contact them should I need service in the future. The job at my home consisted of replacement of a damaged lower door panel.
Tom Helfrich
D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

Friendly, respectful and great service. I had a new opener installed. Now I'm thinking about upgrading my door.
Cathy Stamm
Mike B. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My wife and I were very pleased with the result of our contacting Precision Door for help with our garage door issues. And on a Sunday, no less !! The technician was prompt, friendly and offered several options for us to consider before proceeding with the work. What we thought was only a broken cable turned out to be a new door was needed. Also, I am impressed with your website, the contact and communication, the bios on your staff and the e-mail contact and followup. All very professional and your company delivers satisfaction. I would and will certainly recommend your company to anyone that I come across who needs this kind service. Understandably, I hope not to have to contact you again for assistance, but you will be the first call that we make if we have any problems with our garage door !!
Jim Klingler
A Response from: Kari Orpurt

Thank you ! Athough we also hope you will not need to contact us in the future , we are grateful for the kind words and happy clients !

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike was great. He explained everything thoroughly. His work was fast and efficient. Very, very pleased. Kari was so kind when I called and she set up service the same day. Will highly recommend your company.
Patricia Reinert
Mike B. Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Your rep was prompt and courteous. He was a very efficient worker and recommended him with a high rating of 5.
Carl Young
A Response from: Kari Orpurt

Thank you

D'Morea O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The tech was on time, very polite. His work was great. I would recommend him to anyone. Very satisfied!
James Beck
A Response from: Kari Orpurt

We appreciate your kind words , thank you !

D'Morea O Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision responded to my initial email inquiry quickly and was able to schedule a technician to come to my house within a few hours. Service was prompt and professional.
Donald Graves
A Response from: Kari Orpurt

Thank you for choosing Precision

AJ J Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Prompt, on time, gave me recommendations for future service. Fixed garage door opener.
Cleon Smith
Andy G Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Service
Casey Thayer
Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Found this web site on a Sunday. It had a live chat with a rep that scheduled my repair for the next day. Fast and easy to schedule. Tech was on time and quick to replace my broke spring. Thanks!
Tony Ianello
A Response from: Kari Orpurt

Thank you for using Precision !

Service Provided:
Garage Door Repair
Review:

Great service.
Jenica Fry
A Response from: Steve Freitas

Thank you !

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My first time with Precision Garage Door. Chip was the Technician who fixed the door problem. (The previous garage door company put in the wrong springs). Great Service, highly recommend these guys ! ! !
Douglas Stehlin
A Response from: Steve Freitas

Thank you !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt, professional service at at fair price.
Michael White
A Response from: Michael P. Coop, Sr.

Thanks !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 Star. Issue resolved promptly and to my complete satisfaction. Everyone one involved was very helpful.
Marsha Groff
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Total rip off the estimate give to me was way off the hook I was able to get my garage door repaired with fraction of the least expensive estimate given to me. I'm glad I went for 2nd opinion and saved myself from big rip off.
Sanjiv Kukadia
Service Provided:
Garage Door Repair
Review:

Precision Door is more interested in selling you a new opener rather than fixing what you have. The tech that came assumed I was gullible and gave me a "scare story" on how much a repair would cost. Needless to say I called another repair service and got it repaired for a fraction of what Precision wanted. I wonder how many people have been taken advantage of by these tactics.
Trent Eikenberry
Service Provided:
Garage Door Opener Estimate
Review:

Thank you Chase Smith for coming out to my home on a Sunday afternoon after a power outage. Great, positive attitude and very informative advice, I purchased a battery backup and surge protector for my existing garage door opener, which I love! Thanks for your help, highly recommended. :)
Janice Montecalvo
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I looked in the phone book for garage repair companies, then looked on Angie's List for ratings, then looked on your website for the closest location. As luck would have it, when Matt got here, the door was going up and down fine, whereas it was only making a clicking noise when I called. He took it apart anyway and found some minor things to adjust and then put it back together per my request. He was very polite, thorough, and knowledgeable. I know one day it's just going to have to be replaced, but hopefully this will keep me going for a while, and now I'll know what the cost will be when it finally does have to be replaced, so it won't be such a surprise. I am very impressed with your company - working after hours without charging through the nose (I was afraid to leave the door open overnight), and taking such care to make us comfortable in knowing who would be coming. You are first rate all the way! Thank you so much!
Maureen Cleveland
Service Provided:
Garage Door Opener Repair
Review:

I was very happy with how prompt you were in sending out a tech. His name was Andy and he was very professional and courteous. He checked out the situation with my garage door and gave many options on how to go to fix it. As it turned out I opted to get a new garage door. I would be very happy to tell anyone how well I was treated. I am looking forward to getting my new door installed. It was truly a good experience doing business with Precision Door. Thank You
Janet Gerald
A Response from: Michael P. Coop, Sr.

Thank You for taking the time to come online and review our company. We are so pleased that you are happy.

Andy G Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Quick response. 24/7 as advertised. The repair was done first thing in the morning after my call in @ 1:00 AM. The tech , Andy, is so knowledgeable and informative. He went through all procedures and options ( no hidden cost and extra charges) with me before he started the job, and finished within 1 hour. So.. happy with the service, and highly recommended. Two thumbs up.
Keo Phannavong
Service Provided:
Broken Garage Door Spring Repair
Review:

Fast same day service. Thank You
Nicholas Dilorenzo
Andy G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Outstanding service. I work late and they were able to work around my schedule. Very professional and was able to fix my door very quickly. I would recommend them to anyone who needs garage door service. A+++++++
Michael Morris
Service Provided:
Garage Door Repair
Product:
Springs
Review:

What a great experience ...from the time I called and inquired and then set an apt to the time the techs showed up. Everyone was very professional and the techs showed up on time and were able to get all my garage door issues fixed very promptly and affordable. Thanks Matt & Jim!!!
Sue Aller
Service Provided:
Garage Door Opener Repair
Review:

He was very professional and finished the repair very quickly.
Colleen L Laidlaw
Service Provided:
Garage Door Repair
Review:

The arrived on time, offered professional advise and estimate, repaired my door and did not exceed the estimate. Jim did a great job and all on a Sunday afternoon! I would definitely recommend Precision Door. *****
Lynda Wilson
Service Provided:
Garage Door Repair
Review:

The service was outstanding. Jim was extremely professional and his main concern was that the repair was done completely to my satisfaction. I would definitely recommend Precision Door to anyone needing garage door service. 5 stars.
Steve Stewart
Service Provided:
Broken Garage Door Spring Repair
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