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Read what people are saying
about Precision Garage Door in:

South Bend | North Liberty Area, IN

Precision Garage Door of Michiana
has received 841 reviews, averaging 4.93 Stars:
Review:

I cannot say enough good things about our experience with your company. The rep, "D" was polite, friendly, and went out of his way to be sure we had the best information to make a solid decision. We ended up having to purchase brand new garage door systems, and he wasn't even able to start on them until about 5:30p- he was there until the job was done (about 3 hours!!!). He gave us the manuals, his business card with his cell phone number, and said we could call if we had any further questions. We are very pleased.
Mary Ponterio
A Response from: Kari Orpurt

Thank you , we are so glad to hear that you were pleased with your service and with "D" ! We are happy to have him as part of our team , and you as our customer !

D'Morea O Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician arrived early and fixed our problem promptly! Great service!
Robbie Todd
A Response from: Kari Orpurt

Glad we could help !

D'Morea O Service Provided:
Garage Door Opener Install
Technician:
Review:

Excellent efficiency and service. I submitted a longer public evaluation on the Google website just now. Mike B was great.
Timothy Matovina
A Response from: Kari Orpurt

Thank you . We are lucky to have Mike on our team , and are pleased you are happy !

Mike B. Service Provided:
Garage Door Repair
Technician:
Review:

I would most definitely tell any looking to buy a door from you. Your service is excellent and fast. You help us when we needed you in a hurry. Thank you very much.
Robert Anderson
A Response from: Kari Orpurt

Thank you Mr. Anderson ! We hope that you never need us again , but we will be there .

Service Provided:
Garage Door Repair
Review:

Could not believe you got to my house in less than an hour of me calling to have my door opener looked at! Great service....thanks so much!
Ken Woodworth
A Response from: Kari Orpurt

Glad we could help ! Thanks

Service Provided:
Garage Door Repair
Review:

Excellent service, technician, phone service! Wow !
Maragret Eldred
A Response from: Kari Orpurt

Thank you !

D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

Precision door came out the next morning after I called. They were able to fix our broken door enough to last until the new one arrived. Installation was quick. Called them back out for a minor repair, no questions asked and no additional charge. We highly recommend Precision Door, excellent service and very reliable.
Doug Fisher
A Response from: Kari Orpurt

Thank you Doug. We hope you love your new door !

AJ J Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Andy Johnson was very polite, knowledge, and explain everything very clearly and gave me options. I will recommend your company absolutely!
Debora Miller
A Response from: Kari Orpurt

Thanks !

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service and extremely professional and knowledgeable. The repair was performed and done in a reasonable time and he even did some preventive maintenance that he noticed. Would highly recommend their services.
Lamar Ashford
A Response from: Kari Orpurt

Thank you , we are pleased to hear you were well taken care of .

Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had a new garage door opener installed. I am very happy with the service I received. I called at 3 pm and was told someone will be at my house the same day between 5-7 pm. It was so nice, that I did not need to miss work to have a garage door opener installed! Our service person gave us 2 choices to choose from, he explained the difference between both models, showed us how to use them and helped us connect our car remotes to the opener.
S. Battles
A Response from: Kari Orpurt

Thank you. We are happy to hear provided great service once again !

Andy G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I chose you due to your free service call offer and your scheduling us the next day. Well I got much more in a very good tech. D Otis who I'd recommend. Clem Walters
Cj Walters
D'Morea O Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

We had some small minor repairs to our 20 year old 16' x 7' overhead door. D. Otis was a qualified thorough and thoughtful repairman in every way. It was a pleasure to do business with him. We asked if he could send along a quote for a new insulated door, lifter and rails with windows in the top panel. He said he'd email this along in the next few days.
Mike Heath
D'Morea O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Our technician Mike was friendly and professional. He figured out what the problem was (our door would only close 1/3 of the way), and offered 3 repair options with estimates of parts & labor. I was also impressed with how quickly someone was dispatched to our house, considering I called 2 days before Christmas.
Dan Minds
Mike B. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The estimate was two to three times over the other estimates. I can’t justify the cost for the work needed to repair my garage door. I wouldn’t recommend Precision doors to anyone.
Tom Kolacz
A Response from: Kari Orpurt

I am sorry to hear that you were not satisified with your free service. We do not repair the type of system that you have , which we had discussed in emails before we came to your home and diagnosed your problem at no charge. We feel that the only long term solution is to replace your system with a torsion system that is gauranteed for as long as you are in your home. I am happy to hear that you were able to get your system repaired by another company , as we were not the correct company for you.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Glad that you had a team available to fix the garage door. D and Jim were very professional and explained what went wrong with the door and provided the cost for the basic fix and two other upgrades. We selected the basic repair, but was glad to know there are some improvements available that we may choose to make in the future. Very pleased with everything, however, the $200 charge seemed a bit high for the time involved to make the repair. Thanks!
Rick Cross
D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

Service technician, D Morea Otis was very professional and courteous when he explained the problem with my garage door. He showed me the options of the different types of doors with their price variations. I appreciate that your company provides service on the week-end, and especially this being a holiday week-end. I ordered a new door and he explained the process of ordering and how long it might take. I would definitely recommend your company to my friends. Thank you for providing such good service and with quality personnel.
Jane Philips
A Response from: Kari Orpurt

Thank you ! We hope you will love your new door !

D'Morea O Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Technician arrived on time, provided a "good," "better," and "best" repair option choices, replaced springs with minimal mess. In contrast the person who answered the phone provided estimate parameters that were wildly optimistic.
Frank Fujita
A Response from: Kari Orpurt

Thank you for your feedback which helps to make us better company. We are pleased that Jim took care of your garage door issue , but do not like to hear that you felt misled by our call center. I wish there was a way that we could diagnose problems over the phone and give more accurate estimates , but unfortunately, until we have been to the job and witnessed first hand what the repair requires , that is simply impossible. We do make certain that you are given personalized options based on what is happening with your door so that you can make the best choice for you. Thank you for choosing us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Replaced a wireless entry box for my garage door. It was done quickly and efficiently. The young man from Precision was extremely friendly and polite and showed a great deal of empathy in our discussion of a sick member of my family. That made a difficult day for me less difficult.
Marianne Doran
A Response from: Kari Orpurt

We are so saddened to hear about your family and are thankful that Jim was able to be a listening ear.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

We were highly satisfied with your service! I received a phone call 20 minutes after I had requested information from you on a Sunday afternoon. You were out the next morning at 9:00 a.m., even calling to confirm 20 minutes prior to that. The door was repaired that morning. Your employees were extremely friendly and helpful. Would not hesitate to call you again!!
Barbara & steve Scheetz
A Response from: Kari Orpurt

Thank you , we hope you do not need us again , but we are always happy to take care of our customers.

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called and got a same-day appointment. Jim and Shawn came out and were fantastic! Highly professional, courteous and helpful. I couldn’t ask for better service .
Dawn Miller
A Response from: Kari Orpurt

Thank you for choosing us !

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Polite and friendly people. They're willing to go that extra mile for their customers. I highly recommend them. I will be using them again.
Richard Weible
A Response from: Kari Orpurt

Thank you !

Service Provided:
Garage Door Opener Estimate
Review:

Very friendly and helpful.
Carl Hetler
AJ J Service Provided:
New Garage Door Estimate
Technician:
Review:

The guys were very courteous and helpful. They showed up on time. They were efficient. I am quite pleased.
Tony Allison
D'Morea O Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

great service from the call to the finish. thanks,
James Brittain
Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great same day service
Roy Rohrscheib
Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great installer! The door is beautiful and love the remote
Karen Closson
John B. Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Prompt service, fast work, and clear explanations.
John Mcgreevy
John B. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Goodness, I'm so grateful for Precision Door . Siri gave me their number along with a few others. I called and within 2 hours my technician was at my door. He was very professional. I was immediately at ease knowing that my door would be repaired within the hour. Easy breezy! Thank you and I would recommend this company to everyone I know!
Debra Barnhill
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was given a timeframe for the arrival of the technicians. In fact, they finished a job early and called to see if they could come right over. When they arrived, they examined the problem and gave me an estimate. The job was completed quickly, and the estimate was exactly the charge. It was a great experience using your company. Thank you.
Linda Flagg
A Response from: Kari Orpurt

Thank you !

Service Provided:
Garage Door Repair
Review:

Mike did a great job in repairing my garage door.
Jack Shields
Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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