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Read what people are saying
about Precision Garage Door in:

Elkhart | Goshen Area, IN

Precision Garage Door of Michiana
has received 90 reviews, averaging 4.71 Stars:
Review:

My issue is with your answering service. I called at 10 PM on a Saturday and she said she didn't know anything about "We can fix it today-no extra charge for nights or weekends" program. She said if I wanted her to send someone out that night, it would be a $200 service charge.
Dan Nommay
Mike B. Service Provided:
Garage Door Repair
Technician:
Review:

looking for receipt was not shown one at signing. could not find review for tech ,he did a great job was informative.. just wished i would of stuck to my guns on buying the chain drive and not switching out all hardware
Jeff Watson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Brackets installed back wards , cables frayed, system wound incorrect. These statements were what your service person/salesmen put in his report. The minute he saw my new easy wind system he immediately stated I should get rid of it and buy a new system from Precision. I let him know this is a brand new opener and door and asked him to just re-attach the cables. He looked at everything and said it was installed incorrect and again stated I should buy a new spring system. He then stated he didn't feel comfortable repairing it. I said ok and the service call payment was made. After they left, I got on my computer and verified the install is correct on my system and I read on how to re-attach the cables and found only one small fray on one cable. I reattached both cables and slowly used my drill to wind the springs. The door works perfect. I will never use your service again or refer anyone to use it. You sent me a salesman not a repair man and I will be putting up a notice on our community site as well, plus I will be sending a report to the BBB.
Scott Shafer
Service Provided:
Garage Door Opener Repair
Review:

Mike and Lee were excellent professional and exceeded my expectations on their visit today. Great price and great service equals continued success and referrals from this family man. Thank you.
Paul Washington jr
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very impressed with Kari both professionally and personally. The service person doing the job was very polite and talented. Based on my experience, I would definitely recommend Precision to others and will contact them should I need service in the future. The job at my home consisted of replacement of a damaged lower door panel.
Tom Helfrich
D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

Friendly, respectful and great service. I had a new opener installed. Now I'm thinking about upgrading my door.
Cathy Stamm
Mike B. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Everything about this service visit was professional and reasonable. The technician Andy G was courteous and professional. The different types of services offered was clear and concise. I would recommend Precision for your garage door repair needs.
Mark Rody
A Response from: Kari Orpurt

Thank you ! Having you as a happy customer and Andy on our team is a great combination !

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I would highly recommend this company. The technician they sent out was awesome (D'Morea). Very professional and efficient. He got our door back in action in a short period of time after one of the cables broke.
Mike Taylor
A Response from: Kari Orpurt

So glad we could help . Thank you for choosing us !

D'Morea O Service Provided:
Garage Door Repair
Technician:
Review:

My wife and I were very pleased with the result of our contacting Precision Door for help with our garage door issues. And on a Sunday, no less !! The technician was prompt, friendly and offered several options for us to consider before proceeding with the work. What we thought was only a broken cable turned out to be a new door was needed. Also, I am impressed with your website, the contact and communication, the bios on your staff and the e-mail contact and followup. All very professional and your company delivers satisfaction. I would and will certainly recommend your company to anyone that I come across who needs this kind service. Understandably, I hope not to have to contact you again for assistance, but you will be the first call that we make if we have any problems with our garage door !!
Jim Klingler
A Response from: Kari Orpurt

Thank you ! Athough we also hope you will not need to contact us in the future , we are grateful for the kind words and happy clients !

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike was great. He explained everything thoroughly. His work was fast and efficient. Very, very pleased. Kari was so kind when I called and she set up service the same day. Will highly recommend your company.
Patricia Reinert
Mike B. Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Your rep was prompt and courteous. He was a very efficient worker and recommended him with a high rating of 5.
Carl Young
A Response from: Kari Orpurt

Thank you

D'Morea O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The tech was on time, very polite. His work was great. I would recommend him to anyone. Very satisfied!
James Beck
A Response from: Kari Orpurt

We appreciate your kind words , thank you !

D'Morea O Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I went online and checked the ratings and felt Precision had the best!
Joyce Hartman
Andy G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Precision responded to my initial email inquiry quickly and was able to schedule a technician to come to my house within a few hours. Service was prompt and professional.
Donald Graves
A Response from: Kari Orpurt

Thank you for choosing Precision

AJ J Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Prompt, on time, gave me recommendations for future service. Fixed garage door opener.
Cleon Smith
Andy G Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Service
Casey Thayer
Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Found this web site on a Sunday. It had a live chat with a rep that scheduled my repair for the next day. Fast and easy to schedule. Tech was on time and quick to replace my broke spring. Thanks!
Tony Ianello
A Response from: Kari Orpurt

Thank you for using Precision !

Service Provided:
Garage Door Repair
Review:

One of our garage door springs broke (along with a cable) on a Friday night. I called Precision Door on Saturday morning, and as luck would have it, they had an opening for a service call within 2 hours. Andy G. showed up, and promptly had both springs, both cables, and a section of the track replaced (which had been bent pretty badly from the door being kind of wedged in the track). He was friendly, knowledgeable, and professional. He did not try to sell me any extra stuff. He simply explained what options I had, and when I chose one, he got right to work. He had the job complete in a reasonable time period, cleaned everything up, and explained all he had done. Thanks, Precision Door, and Andy, I appreciate the way you provided service, and didn't try to pressure me into buying something I didn't want. This is the third or fourth time I have used Precision Door, and I've been happy with the service each time. I will be using Precision Door again for my garage door needs...!
Jason Graber
A Response from: Steve Freitas

Thank you Jason. We appreciate you choosing us !

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jim came to repair a garage door opener but we asked for a quote on 2 new ones and the price was so good that we didn't even have him attempt the repair since the old ones were 20 years old. He was on time, did the job quickly and neatly, hauled away the 2 old openers for us and changed the spring on our double door because we thought one spring wasn't enough for a double door. Will call Precision Door again!!! Very polite and courteous. We always have lots of questions and he answered every one, patiently and accurately. Thanks.
Ernie Miller
A Response from: Steve Freitas

Thank you ! We are happy to hear that Jim took great care of you , and hope you enjoy your new quiet openers !

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service.
Jenica Fry
A Response from: Steve Freitas

Thank you !

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very happy with the new garage doors. They were responsive and professional from estimate to installation to follow up on issues. Would recommend to anyone
Angela Stancati
A Response from: Steve Freitas

Thank you ! We hope you enjoy your new doors !

John B. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My first time with Precision Garage Door. Chip was the Technician who fixed the door problem. (The previous garage door company put in the wrong springs). Great Service, highly recommend these guys ! ! !
Douglas Stehlin
A Response from: Steve Freitas

Thank you !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

When our 20-year-old garage door opener failed, I called Precision, and was pleasantly surprised that help was available today. Amazing! Ryan explained what was wrong with the old one and described repair vs. replacement. I chose a replacement; both my husband and I are very pleased with the result. Ryan was efficient and thoughtful about going through all of the new equipment. I'd recommend Precision to any of my neighbors and friends.
Judith Davis
A Response from: Michael P. Coop, Sr.

Thank you !

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Prompt, professional service at at fair price.
Michael White
A Response from: Michael P. Coop, Sr.

Thanks !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 Star. Issue resolved promptly and to my complete satisfaction. Everyone one involved was very helpful.
Marsha Groff
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Total rip off the estimate give to me was way off the hook I was able to get my garage door repaired with fraction of the least expensive estimate given to me. I'm glad I went for 2nd opinion and saved myself from big rip off.
Sanjiv Kukadia
Service Provided:
Garage Door Repair
Review:

Daniel Garrison came to my house and had to wait for me due to scheduled mishaps. He took care of all my concerns, would not leave until I was 100% satisfied and went the extra mile. A very personable, honest and dedicated young man.
Robert Ripplinger
A Response from: Michael P. Coop, Sr.

We thank you for your feedback and choosing Precision!

Service Provided:
Garage Door Opener Repair
Review:

Precision Door is more interested in selling you a new opener rather than fixing what you have. The tech that came assumed I was gullible and gave me a "scare story" on how much a repair would cost. Needless to say I called another repair service and got it repaired for a fraction of what Precision wanted. I wonder how many people have been taken advantage of by these tactics.
Trent Eikenberry
Service Provided:
Garage Door Opener Estimate
Review:

Five Stars
Linda Mallett
AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Thank you!!! The spring on our garage door broke last evening AFTER our cars were in for the night - needing to get to work first thing in the morning we asked our friend Google for some help. Your web page indicated 24/7 service. Within 2 hours our door was repaired . We called around 7:00 and Andy was done by 9:00. We couldn't be happier with the customer service we received.
Cindy Hansen
A Response from: Michael P. Coop, Sr.

Cindy, We love to hear happy endings. Thank you for your feedback and you have a wonderful day!

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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