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AJ J
Tech ID#: 3
Reviews: 173
Average: 4.95 stars
Drug Test: 5/21/2013

AJ J

Technician
AJ J has received 173 reviews, averaging:

AJ J's Bio:

I am a single father of three boys, all of which are involved in sports. We are a very active family. We love Notre Dame football and family get-togethers. In my down time I like to go to the movie theater.
Review:

The onsite inspection was quick. The tech also explained several different options for replacing our overhead door. Would definitely use again when time to add the overhead door to the new opener.
Brian Labroi
A Response from: Steve Freitas

We are happy to hear you were pleased and look forward to serving you in the future

AJ J Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

The gentleman were very professional and solved our issue timely. I would recommend them highly.
Amy Marazita
A Response from: Steve Freitas

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Your technician was very helpful in evaluating our problem and repairing the problem. He was courteous and helpful in explaining how to do some minor maintenance procedures.
Richard Neimann
A Response from: Steve Freitas

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

AJ did a fine job and explained what he did and what parts were replaced.
Mike Catanzarite
A Response from: Steve Freitas

Thank you

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Andy Johnson came out to my house yesterday because my garage door would not come down. He quickly assessed the electrical problem and fixed it for me. He also taught me how to reset the numeric code on my keypad outside my garage door. Andy also made a connection between my car and the garage door, so that now I can lower the garage door without a remote. Andy is friendly, polite, and always goes that extra mile for his customers. He installed my garage door two years ago and still remembered me. I highly recommend Andy and Precision Overhead Garage Door Service.
Jim Lemanski
A Response from: Steve Freitas

Thank you Jim ! I know that Andy enjoys working with you, and we appreciate your loyalty !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Good so far. More work to be done yet. I will review when all work done is done.
James Gibson
A Response from: Steve Freitas

Thank you . Your special order part should be here soon !

AJ J Service Provided:
Garage Door Opener Estimate
Product:
Springs
Technician:
Review:

Use you before great service
Albert Jacobs
A Response from: Steve Freitas

Thank you . I hope we continue to make you happy , but that you don't need us !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Tech was on time and very helpful
Beverly Spires
AJ J Service Provided:
New Garage Door Estimate
Technician:
Review:

We have had 2 experiences with Precision, a roll up door install on a shed and minor repairs on our garage door. Both of the experiences have been excellent. From setting up the appointments to the actual work being finished have been enjoyable. The people at Precision are polite, friendly, and most of all professional. Will be happy to recommend them to family and friends.
Dan Therrien
AJ J Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I thought AJ was awesome and new exactly what he was doing!! Very professional! I though the price of the replacement parts were high. Had no problem with any other charges.
Walt Ludwig
A Response from: Michael P. Coop, Sr.

Thank you for the nice comments about AJ. We are grateful to have him on our team. Some of our parts are priced higher ., as they are custom made for us and are a much better quality with a longer life span than normal parts.

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

very professional and nice guys I thought the price was a little high. they were here just over an hour.
Allen Jackson
A Response from: Michael P. Coop, Sr.

We are glad you are happy with your service. Our pricing reflects the training our technicians receive to assure that your work is done correctly and professionally the first time and every time. Thank you for the feedback.

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was impressed with the fast and friendly service. The price of my repair was in line with what I expected and my garage door was fixed in about 15 minutes from the time AJ got to my home. I would definitely call Precision again for any garage door needs!
Suzanne Estes
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

AJ did a fantastic job. Everyone we dealt with was courteous and professional. We were able to get an appointment quickly. Would highly recommend their service.
Kim Sarasin
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 Star. Issue resolved promptly and to my complete satisfaction. Everyone one involved was very helpful.
Marsha Groff
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Aj and Jim did a great job, they are knowlegable and friendly. They explained what was wrong and also ensured no other maintenence was required before leaving. Extremely satisfied with my experience with Precision, will use for future garage door needs and definitely recommend!
Malia Carenio
A Response from: Michael P. Coop, Sr.

Thank you. We are always glad to hear that our technicians are doing a great job !

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Prompt service, A.J. is a good tech. Checke3d original opener & discussed what he thought the problem might be, opted for new opener with keypad & 2 remotes. Install completed in 2 hours.
Janet Vandeveire
A Response from: Michael P. Coop, Sr.

Thank you. We appreciate the good word about AJ.

AJ J Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Service man was on time and very knowledgeable. I was at my wit's end and I was so relieved when your employee knew what to do. So I did it and the door worked like a new one. I"ll be sure to remember your number.Thanks
Margaret Miller
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

You provided customer service at its highest. I called frantic because my son busted a garage door in one of my homes. I did not find out until yesterday and the garage door was wide open for more than 1 week. In calling your company, I was agitated and upset. I was given an appointment 2 hours later and he was on time, very polite and informative and it didn't cost me my entire salary. It was a great pleasure doing business with your company. Thank you.
Rebecca Polito
A Response from: Michael P. Coop, Sr.

Thank you. Hoping all is well with your son and your door .

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician was excellent! The result was excellent! I was very pleased with the level of service. The only concerning issue I'd have is the price. The technician adjusted the tracks, lubricated and tightened a bracket all of which cost $303. This, in my opinion, was a bit steep for about 30 minutes of work especially considering the service call was ~$30 to have him come out and review the issue.
Dan
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Very quick response (less than 2 hours) and excellent service! Highly recommended.
Anne
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 10/31/2015
Garage Door Repair
,
Review:

We were in a bit of a crisis with a broken garage door cable and didn't know who to call at our cottage. Quick google search took us to your service. Tech on call traveled an hour or more on a Saturday afternoon, here two hours after our initial phone call. AJ was awesome - professional, friendly, and he kindly taught us more than we ever thought we could know about how our cottage garage door functions. Repair completed efficiently and we're very grateful for your 24/7 service availability. We'll call you again. Thank you!!
Ken & nancy Stringer
AJ J Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I appreciate your company sooooooo much! Whenever I have had a problem they have come out to our house on a dime! They are the best! I would highly recommend this company looking for good highly qualifiied technicians to work on their garage doors!!
Anthony Gianoli
AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Five Stars
Linda Mallett
AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Techs were professional, and courteous. Explained work needed in layman terms for clarity. Provided financial options.
Jacqueline Wilder
A Response from: Michael P. Coop, Sr.

Thank you so kindly!

AJ J Service Provided:
New Garage Door Estimate
Technician:
Review:

Quickness of your service tech's response was excellent !
Jim Slager
AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

A. J and Jim were very professional and answered all my questions. I would not hesitate to recommend Precision to others.
Ralph Andrews
A Response from: Michael P. Coop, Sr.

Precision Door values your feedback. Thank you!

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Technician was polite and timely. My complaint is the tech was not completely clear in explaining that price and labor were seperate in purchasing garage door. I was led to believe it was all included in price I was quoted for opener. I also understood that labor service at initial visit was to be applied (deducted) from Bill when the door was to be installed. AJ the technician was not forthright in telling me all this. I felt we were "taken" and probably will not use your service again. Matter of fact, I myself had to ask if the first labor charge could be applied to purchase of opener. He did not make that offer on his own. So in other words, if I hadn't asked I would have been charged even more! I think it was quite sneaky on your company's part all around. Pat Stenke
Pat Stenke
AJ J Service Provided:
Garage Door Opener Install
Technician:
Review:

I thought the service rep was very nice and courteous. I need a copy of the invoice mailed to me since I know very little about how to copy from computer. I found your name in the phone book. The amount to repair was quite a shock; however, as we get old or older things must be repaired or replaced. Thank You.
Shirley Moore
AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent Service. The technician (Andy J) had and an extraordinary working knowledge of garage doors. Our door is old but good, the kind they do not make anymore. It was clear that Andy wanted to repair the door and was not in the business of selling me a new door. He realigned the tracks and lubed the rollers and other mechanisms and the door worked better than it did 10 years ago. Also high marks for the companies technology e.g. quote, invoice automation and customer feedback. Well Done and Thank You.
Pam Samson
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

In my panic mode when I discovered I couldn't get my car from my garage I wasn't worried about customer service, just service. I was very impressed from my initial call to schedule the repair to the timeliness of the repair to the friendliness of the staff. I did not feel pressured to select more than was required but I am glad that I did. I would certainly recommend Precision to others.
Sandra Rzepka
AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
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