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Read what people are saying
about Precision Garage Door

Precision Garage Door of Michiana
has received 53 reviews, averaging 4.16 Stars:
Review:

Service was quick and efficient!
Lester Coffie
A Response from: Kari Orpurt

Thank you !

Service Provided:
Garage Door Opener Repair
Review:

AJ did a fine job and explained what he did and what parts were replaced.
Mike Catanzarite
A Response from: Steve Freitas

Thank you

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

I thought AJ was awesome and new exactly what he was doing!! Very professional! I though the price of the replacement parts were high. Had no problem with any other charges.
Walt Ludwig
A Response from: Michael P. Coop, Sr.

Thank you for the nice comments about AJ. We are grateful to have him on our team. Some of our parts are priced higher ., as they are custom made for us and are a much better quality with a longer life span than normal parts.

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Team performed very well. Very professional and courteous.
Jay Zmrhal
A Response from: Michael P. Coop, Sr.

Thank you

Jim D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician was excellent! The result was excellent! I was very pleased with the level of service. The only concerning issue I'd have is the price. The technician adjusted the tracks, lubricated and tightened a bracket all of which cost $303. This, in my opinion, was a bit steep for about 30 minutes of work especially considering the service call was ~$30 to have him come out and review the issue.
Dan
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Arrived as expected, excellent work done. Thanks for the good work.
Reed & Carlos
Service Provided:
Garage Door Opener Install
Review:

Although you guys are quite pricy your tech Matt was able to explain why having you guys fix our garage was the best choice. My fiancé was disgusted with the high price but Matt kept calm and explained everything he did and why. I appreciated it. I was out of state and wasn't able to be there for any of it. I appreciate your company. Although we only thought the spring needed fixed... Matt had to replace a lot of cheaply made parts from Menards and again explained everything!
Misty Grossl
Service Provided:
Broken Garage Door Spring Repair
Review:

So far......I have been pleased with your service. After I receive your estimate, I will review and let you know if I have any questions and/or concerns. Thanks!! Don Bedock Owner Coppercreek Homes & Remodeling, LLC Office: 574-807-5104 Cell: 440-465-6424
Don Bedock
Andy G Service Provided:
New Garage Door Estimate
Technician:
Review:

Overall I had a good experience with them. I am happy with the garage door and the install. Price was fair but I wish they offered a free quote when he arrived at my place. Maybe it was a service call that I made so it might be my fault. Would recommend them and Shawn was a great installer and personable.
David Hagans
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Matt did and always does a great job serving our doors. Was surprised to get an invoice after talking to customer service and being assured that my doors and openers were still under warranty.
David and kathy Cullers
Service Provided:
Garage Door Opener Repair
Review:

Attention to detail: awesome, responsiveness: superior (same day), effectiveness of repair & operations: ideal & improved, price: slightly higher than desired, OVERALL - would recommend to friends & family. minor criticism - would have liked to know about 3.5% surcharge on cc charge before payment; was told it was sales tax (untrue, per receipt sent after-the-fact) - could have paid check or cash to avoid "extra charge".
Randy Stukel
A Response from: Kari Orpurt

First let me say thank you for choosing Precision Door for your garage door needs. We are very pleased that you were overall satisfied with the service and work that you received and that you will recommend us in the future to your family and friends. We have found that word of mouth recommended business from previous satisfied customers is great advertisement and goes a long way, with that said I'm sorry that you weren't informed of the 3.2% credit card charge prior to payment. We try to encourage another form of payment to our customers to avoid the inconvenient charge, that we have to pass onto our customers because that's what we are charged to be able to accept credit cards. Again thank you for your business and for your future recommended business, we value you as our customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job
Michael markiewicz
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

AJ J Service Provided:
Install Garage Doors
Technician:
Review:

Thank you
Jane Gustafson
Service Provided:
Install Garage Doors
Review:

Andy was polite, attentive and answers all of my questions. The installer was efficient short in his response but polite also.
Les Lebrun
A Response from: Kari Orpurt

Thank you for choosing Precision Door for your new garage door. We look forward to a great business relationship with you in the future.

Andy G Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very informative and helpful. Have a great day.
E.Bridwell
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Thank you
Betty Joshum
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Friendly and helpful in the process.
Susan Pursell
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Very efficient, well explained.
Michael Blaze
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision was able to service our garage door repairs over the weekend when no one else was open. The repairman arrived right on schedule and completed the job within an hour.
Mike Elliott
Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Good job, hard worker.
Jim Howard
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Thank you
Nancy Majirek
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Good job
James Shindollar
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Thank you
Craig Neitch
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Thanks
Richard Marcis
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

The service guy was just efficient and professional in and out. Although you should have records as to whether or not I had a lifetime warranty.
Timothy Fitzgerald
A Response from: Kari Orpurt

First let me say thank you for choosing Precision Door. In the past we had all paper invoices and it was the customers responsibility to show proof of a purchased warranty. It was impossible for us to service over 6,000 residental gargaes a year and keep track of warranties over long periods of time. Im happy to say that in the beginning of 2014 Precision went mobile, with the Samsung Galaxy 2 note books. This will give us a leading edge on garage door service in the area, including keeping track of everyone's warranties on our mobile devices.

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

Thank you
Howord Scheetz
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Great service tech.
Bev Cloud
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I saw your branded van on the streets and my mother needed a new garage door so I called and was pleasantly surprised when I was told they would be out in a couple of hours to give her an estimate, which they did. She was going to follow through and have the door put in. I needed a new exterior key pad and ended up with new PDS 800 operator which was professionally installed. Very happy so far with your service and time will tell about the products.
Steve Infalt
A Response from: Kari Orpurt

Thank you for choosing Precision Door for your new garage door needs. We hope that your mother is happy with her new door, and that you are just as happy with your new PDS 800 opener.

AJ J Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Overhaul to be installed after discussion with tech.
Larry Jones
A Response from: Kari Orpurt

Thank you for choosing Precision Door.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I have used Precision Door in the past and was very happy with the service and their technicians. Yesterday I had a scheduled appointment between 2 and 4pm. The technician did not arrive until 4:40 and I should have rescheduled because I had to leave my residence and wasn't able to spend time with him to make sure that the repair was completed properly.
Mike Dincolo
A Response from: Kari Orpurt

I am sorry to hear that Mr. Dincolo, we schedule our appointments in two hour blocks to allow for the technicians to get a job completed and travel time to the next job. Sometimes unforeseen things come up and it puts the tech behind schedule. You should have recieved a call from your technician letting you know that he was on his way or that he was running behind. If you have any concerns on the way your gargae door repair was completed please call in and I will be more than happy to discuss your concerns and get them addressed immediately. It is the goal of Precision Door that our customers are completely satisfied with thier experiance with our company and we are always open to suggestions on ways to better improve for our customers. As always thank you for choosing Precision Door for all of your garage door needs.

Service Provided:
Garage Door Opener Repair
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