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Read what people are saying
about Precision Garage Door in:

South Bend, IN

Precision Garage Door of Michiana
has received 788 reviews, averaging 4.93 Stars:
Review:

Have had work done in the past and always feel like the work is well done.
James Vandyck
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Definitely a 5 star! Employee called as he could come earlier than thought and arrived as stated. Problem fixed right away with an added suggestion about a brace being put up-which was completed also. Very professional/no messes to pick up and price was very reasonable.
Sue Jojo
A Response from: Kari Orpurt

Thank you ! We are glad Mark took great care of you .

Service Provided:
Garage Door Opener Repair
Review:

Thank you for coming out
Kathrine and john Kirwan
A Response from: Kari Orpurt

Thank you for calling us !

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

The onsite inspection was quick. The tech also explained several different options for replacing our overhead door. Would definitely use again when time to add the overhead door to the new opener.
Brian Labroi
A Response from: Steve Freitas

We are happy to hear you were pleased and look forward to serving you in the future

AJ J Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

5 Your technician was friendly and very knowledgable, Appointment was right on time which is a big factor with me. If you can't keep your appointment times I don't request your service later. Very good service.
James Bordman
A Response from: Steve Freitas

Thank you . We realize how valuable your time is and try to make certain we honor that . We appreciate your comments !

Jim D Service Provided:
Garage Door Opener Repair
Technician:
Review:

Your technician was very helpful in evaluating our problem and repairing the problem. He was courteous and helpful in explaining how to do some minor maintenance procedures.
Richard Neimann
A Response from: Steve Freitas

Thank you !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Andy Johnson came out to my house yesterday because my garage door would not come down. He quickly assessed the electrical problem and fixed it for me. He also taught me how to reset the numeric code on my keypad outside my garage door. Andy also made a connection between my car and the garage door, so that now I can lower the garage door without a remote. Andy is friendly, polite, and always goes that extra mile for his customers. He installed my garage door two years ago and still remembered me. I highly recommend Andy and Precision Overhead Garage Door Service.
Jim Lemanski
A Response from: Steve Freitas

Thank you Jim ! I know that Andy enjoys working with you, and we appreciate your loyalty !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Use you before great service
Albert Jacobs
A Response from: Steve Freitas

Thank you . I hope we continue to make you happy , but that you don't need us !

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Andy was very informative and new his product. His explanations and review of options for us was well done. We are looking forward to having him return to install our new garage door opener. We will be long-term customers as life will dictate our needs with Precision. Obviously a company that cares enough about their employees and their customers.
Steve Nieman
A Response from: Steve Freitas

Thank you for nice comments about Andy and our company. we are working hard to be the best garage door company in America !

Andy G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I was very surprised that I could call your service number at 2:30am morning & set up an appointment for that day. The repairman, Chip arrived (3:15-3:30pm ) shortly after the designated two hour window time , between 3pm - 5pm.
David Alert
A Response from: Steve Freitas

Thank you , so glad we were able to provide the service you needed !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great response and service to get our garage door working!! Very courteous door technician.
Patrick & carol Miller
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very satisfied with the door and especially the service! Ryan was knowledgeable, efficient and explained the installation process and the mechanics involving operation of the door. The door looks and works great.
David Parmelee
A Response from: Michael P. Coop, Sr.

Thank you . Enjoy your new door !

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service. No waiting time. Very happy.
Carol Bean
A Response from: Michael P. Coop, Sr.

Thanks !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very fast service done very well. Very satisfied.
Greg Rowe
A Response from: Michael P. Coop, Sr.

Thank you !

Service Provided:
Broken Garage Door Spring Repair
Review:

The service was exceptional and courteous. Thank s to the technician for calling when enroute and for the thorough explanation of the problem and how best to resolve it.
Nimbilasha Cushing
A Response from: Michael P. Coop, Sr.

Thanks !

Service Provided:
Garage Door Opener Install
Review:

Andy was at my house this afternoon because the spring on my garage door snapped. Andy was very knowledgeable respectful and courteous and explained the difference between all the springs that Precision Door offers. It only took Andy 45 minutes to fix my problem and I was very satisfied with the workmanship and andy did. I would recommend Precision Door to anybody that asks. Thank you Andy!
Tony Sparks
A Response from: Michael P. Coop, Sr.

Thank you. We are glad to hear Andy took good care of you.

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

AJ did a fantastic job. Everyone we dealt with was courteous and professional. We were able to get an appointment quickly. Would highly recommend their service.
Kim Sarasin
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Got a quote similar to others. Except lower service call but (supposedly) better cables. My first clue should have been when the service man said "let me see what we got and I'll give you a price" I thought I already got a price on the phone to replace two cables. By the time he is done it went from $130 (phone quote) to over $250. I told him to pack up and go. Then the negotiating started. I said do it for the $130 or leave. He said Ok but no warrantee. Really? $90 cables and no warrentee? Go away. Charged me the $30 service call. I got Hostetler (a local dealer not a national chain) fixed it charged me the agreed in price, done! I recommend avoiding these national chains. They work on commission. And Hostetler said the last guy dorked something up. The guy who charged me $30.
Disgruntled customer South Bend
A Response from: Michael P. Coop, Sr.

We are sorry to hear that you were not happy with your service. Many times once our technicians have looked at a job , it is more intensive than what had been anticipated over the telephone.Our equipment, such as cables, is manufactured for us and is of a higher quality than most on the market. Our technicians offer three options to choose from when quoting a repair , from a good option to a better option and finally the best option. Each will have a different type of warranty and of course different parts and labor. If our office had heard from you , we would have attempted to address your concerns. We hope you are happy with the repair you received from Hostetler . Thank you for trying us.

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

very pleased with the service you did for us today. on time service was very good and Matt as very good and we'll recommend you, with no problem. Thank you very much. Mark Debbie Vanderklok.
Mark Vanderklok
A Response from: Michael P. Coop, Sr.

Thank you !

Service Provided:
Broken Garage Door Spring Repair
Review:

Jim was knowledgeable and efficient. He was equipped and supplied to get the job done right.
Carl Littrell
A Response from: Michael P. Coop, Sr.

Thanks

Jim D Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Thank you for the exceptional service! The representative who took my information and scheduled the appointment was very courteous. Andy (the tech) arrived within the 2 hour window and quickly assessed, explained and resolved the issue. I highly recommend Precision Garage Door and will use them in the future as needed!
Debbie C.
A Response from: Michael P. Coop, Sr.

Thank you , we appreciate your business

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

New springs and center bearing installed. Response time to solve my problem was impressive. Andy(our tech), worked at a quick pace/was knowledgeable/informative/and very courteous. If/when I need door service again I know who I'll call....Looked like "Pro results to me".
Dave Bogunia
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I am completely satisfied with the service I received from Precision. I called expecting to make an appointment for one day this week and I was able to get an appointment within a couple of hours of my call. The technician was courteous and efficient and he was able to answer my questions. He evaluated the job, gave me a choice of three types of repair and completed the job in about an hour. I would recommend Precision to anyone needing a new garage door or repair.
Kathy Bingham
A Response from: Michael P. Coop, Sr.

Thank you!

Service Provided:
Garage Door Repair
Review:

Excellent work. Professional and knowledgeable presentation. Great follow-up.
Bernard Vagner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I appreciate your company sooooooo much! Whenever I have had a problem they have come out to our house on a dime! They are the best! I would highly recommend this company looking for good highly qualifiied technicians to work on their garage doors!!
Anthony Gianoli
AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Carlos was very professional and very easy to talk with. He did a wonderful job and a good time frame, could not have ask for another tech he is the best, he answered all of my questions with no problem would use your company again and would ask for Carlos. Would recommend your company.
Tanyia Ware
A Response from: Steve Freitas

Thank you so much Tanyia . We appreciate you and your business...

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Arrived as expected, excellent work done. Thanks for the good work.
Reed & Carlos
Service Provided:
Garage Door Opener Install
Review:

Service Professional, Matt, provided A++ assistance to me and my family on a ND football Saturday that included a torrential rainstorm. Matt identified the problems, offered three solutions, and when he was finished the opener hummed liked it had never before! He assured me that if future help was needed, he was only a phone call away. I highly recommend Precision, specifically Matt, for any garage door needs you may have. -- Julie Logue
Julie Logue
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I was very happy with your services. The technician explained evrything pertaining to the performance of the door and the reccommendation that need attn.
Anthony Mburu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service very well
King Sconiers
Service Provided:
Broken Garage Door Spring Repair
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