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Read what people are saying
about Precision Garage Door in:

South Bend, IN

Precision Garage Door of Michiana
has received 779 reviews, averaging 4.94 Stars:
Review:

I was very surprised that I could call your service number at 2:30am morning & set up an appointment for that day. The repairman, Chip arrived (3:15-3:30pm ) shortly after the designated two hour window time , between 3pm - 5pm.
David Alert
A Response from: Steve Freitas

Thank you , so glad we were able to provide the service you needed !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great response and service to get our garage door working!! Very courteous door technician.
Patrick & carol Miller
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very satisfied with the door and especially the service! Ryan was knowledgeable, efficient and explained the installation process and the mechanics involving operation of the door. The door looks and works great.
David Parmelee
A Response from: Michael P. Coop, Sr.

Thank you . Enjoy your new door !

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service. No waiting time. Very happy.
Carol Bean
A Response from: Michael P. Coop, Sr.

Thanks !

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very fast service done very well. Very satisfied.
Greg Rowe
A Response from: Michael P. Coop, Sr.

Thank you !

Service Provided:
Broken Garage Door Spring Repair
Review:

The service was exceptional and courteous. Thank s to the technician for calling when enroute and for the thorough explanation of the problem and how best to resolve it.
Nimbilasha Cushing
A Response from: Michael P. Coop, Sr.

Thanks !

Service Provided:
Garage Door Opener Install
Review:

Andy was at my house this afternoon because the spring on my garage door snapped. Andy was very knowledgeable respectful and courteous and explained the difference between all the springs that Precision Door offers. It only took Andy 45 minutes to fix my problem and I was very satisfied with the workmanship and andy did. I would recommend Precision Door to anybody that asks. Thank you Andy!
Tony Sparks
A Response from: Michael P. Coop, Sr.

Thank you. We are glad to hear Andy took good care of you.

Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

AJ did a fantastic job. Everyone we dealt with was courteous and professional. We were able to get an appointment quickly. Would highly recommend their service.
Kim Sarasin
A Response from: Michael P. Coop, Sr.

Thank you !

AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Got a quote similar to others. Except lower service call but (supposedly) better cables. My first clue should have been when the service man said "let me see what we got and I'll give you a price" I thought I already got a price on the phone to replace two cables. By the time he is done it went from $130 (phone quote) to over $250. I told him to pack up and go. Then the negotiating started. I said do it for the $130 or leave. He said Ok but no warrantee. Really? $90 cables and no warrentee? Go away. Charged me the $30 service call. I got Hostetler (a local dealer not a national chain) fixed it charged me the agreed in price, done! I recommend avoiding these national chains. They work on commission. And Hostetler said the last guy dorked something up. The guy who charged me $30.
Disgruntled customer South Bend
A Response from: Michael P. Coop, Sr.

We are sorry to hear that you were not happy with your service. Many times once our technicians have looked at a job , it is more intensive than what had been anticipated over the telephone.Our equipment, such as cables, is manufactured for us and is of a higher quality than most on the market. Our technicians offer three options to choose from when quoting a repair , from a good option to a better option and finally the best option. Each will have a different type of warranty and of course different parts and labor. If our office had heard from you , we would have attempted to address your concerns. We hope you are happy with the repair you received from Hostetler . Thank you for trying us.

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

very pleased with the service you did for us today. on time service was very good and Matt as very good and we'll recommend you, with no problem. Thank you very much. Mark Debbie Vanderklok.
Mark Vanderklok
A Response from: Michael P. Coop, Sr.

Thank you !

Service Provided:
Broken Garage Door Spring Repair
Review:

Jim was knowledgeable and efficient. He was equipped and supplied to get the job done right.
Carl Littrell
A Response from: Michael P. Coop, Sr.

Thanks

Jim D Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Thank you for the exceptional service! The representative who took my information and scheduled the appointment was very courteous. Andy (the tech) arrived within the 2 hour window and quickly assessed, explained and resolved the issue. I highly recommend Precision Garage Door and will use them in the future as needed!
Debbie C.
A Response from: Michael P. Coop, Sr.

Thank you , we appreciate your business

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

New springs and center bearing installed. Response time to solve my problem was impressive. Andy(our tech), worked at a quick pace/was knowledgeable/informative/and very courteous. If/when I need door service again I know who I'll call....Looked like "Pro results to me".
Dave Bogunia
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I am completely satisfied with the service I received from Precision. I called expecting to make an appointment for one day this week and I was able to get an appointment within a couple of hours of my call. The technician was courteous and efficient and he was able to answer my questions. He evaluated the job, gave me a choice of three types of repair and completed the job in about an hour. I would recommend Precision to anyone needing a new garage door or repair.
Kathy Bingham
A Response from: Michael P. Coop, Sr.

Thank you!

Service Provided:
Garage Door Repair
Review:

Excellent work. Professional and knowledgeable presentation. Great follow-up.
Bernard Vagner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I appreciate your company sooooooo much! Whenever I have had a problem they have come out to our house on a dime! They are the best! I would highly recommend this company looking for good highly qualifiied technicians to work on their garage doors!!
Anthony Gianoli
AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Carlos was very professional and very easy to talk with. He did a wonderful job and a good time frame, could not have ask for another tech he is the best, he answered all of my questions with no problem would use your company again and would ask for Carlos. Would recommend your company.
Tanyia Ware
A Response from: Steve Freitas

Thank you so much Tanyia . We appreciate you and your business...

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Arrived as expected, excellent work done. Thanks for the good work.
Reed & Carlos
Service Provided:
Garage Door Opener Install
Review:

Service Professional, Matt, provided A++ assistance to me and my family on a ND football Saturday that included a torrential rainstorm. Matt identified the problems, offered three solutions, and when he was finished the opener hummed liked it had never before! He assured me that if future help was needed, he was only a phone call away. I highly recommend Precision, specifically Matt, for any garage door needs you may have. -- Julie Logue
Julie Logue
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I was very happy with your services. The technician explained evrything pertaining to the performance of the door and the reccommendation that need attn.
Anthony Mburu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service very well
King Sconiers
Service Provided:
Broken Garage Door Spring Repair
Review:

#5, Both service and personnel attention were excellent. Chase and the other(sorry I do not remember his name) employee were informative courteous and very pleasant.
Chuck Strasser
Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Review:

A. J and Jim were very professional and answered all my questions. I would not hesitate to recommend Precision to others.
Ralph Andrews
A Response from: Michael P. Coop, Sr.

Precision Door values your feedback. Thank you!

AJ J Service Provided:
Garage Door Repair
Technician:
Review:

FIVE STARS! I am a real estate broker and your company is wonderful to have when needing repairs for my listings!
Ashley Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My biggest concern of the day besides the obvious need for a new garage door, and getting my car out of the garage, was securing my other valuables in the garage. I called two other companies that couldn't come out with a sales quote until the next day. Precision offered to send out A.J. to see if he could fix the door enough to give me peace of mind, but to quote the price of a new door as well. He fixed my door enough to be able to raise it to get the car out, and then lowered it so my other belongings were safe. The door I needed was not in stock, but as long as I had the use of my car, I could live with the temporary inconvenience. The best bonus, was that as long as I went with Precision for the new door, I didn't have to pay for that day's service. The price quote was $3.00 more than your competitor, but the service that evening was worth it.
Jayme Moore
A Response from: Michael P. Coop, Sr.

Thank you for choosing Precision Door for your garage door needs. Our goal is for all of our customers to be 100% satisfied when we complete the job. Thank you for the 5 star rating and for recommending us to all of your family and friends. There is no better advertisement then positive customer service and word of mouth from highly satisfied customers. Looking forward to your future business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Technician knew his stuff and was easy to work with. Recommendations only focused on things that needed to be fixed. Being able to have a Saturday appointment was an added bonus.
Matt F.
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Great service and knowledgeable service people. I wouldn't call anyone else. Five star all the way.
Dave Luppes
Jim D Service Provided:
Garage Door Opener Repair
Technician:
Review:

Excellent Service. The technician (Andy J) had and an extraordinary working knowledge of garage doors. Our door is old but good, the kind they do not make anymore. It was clear that Andy wanted to repair the door and was not in the business of selling me a new door. He realigned the tracks and lubed the rollers and other mechanisms and the door worked better than it did 10 years ago. Also high marks for the companies technology e.g. quote, invoice automation and customer feedback. Well Done and Thank You.
Pam Samson
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

In my panic mode when I discovered I couldn't get my car from my garage I wasn't worried about customer service, just service. I was very impressed from my initial call to schedule the repair to the timeliness of the repair to the friendliness of the staff. I did not feel pressured to select more than was required but I am glad that I did. I would certainly recommend Precision to others.
Sandra Rzepka
AJ J Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was impressed with the service I received. Andy G. was very professional and explained my options for repair clearly. He was on time and completed the job quickly. I hope I don't have to have any more repairs any time soon, but if I do - I am definitely calling Precision Door again!
Stephanie G
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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