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Read what people are saying
about Precision Garage Door in:

South Bend | North Liberty Area, IN

Precision Garage Door of Michiana
has received 804 reviews, averaging 4.93 Stars:
Review:

Andy Johnson was very polite, knowledge, and explain everything very clearly and gave me options. I will recommend your company absolutely!
Debora Miller
A Response from: Kari Orpurt

Thanks !

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service and extremely professional and knowledgeable. The repair was performed and done in a reasonable time and he even did some preventive maintenance that he noticed. Would highly recommend their services.
Lamar Ashford
A Response from: Kari Orpurt

Thank you , we are pleased to hear you were well taken care of .

Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had a new garage door opener installed. I am very happy with the service I received. I called at 3 pm and was told someone will be at my house the same day between 5-7 pm. It was so nice, that I did not need to miss work to have a garage door opener installed! Our service person gave us 2 choices to choose from, he explained the difference between both models, showed us how to use them and helped us connect our car remotes to the opener.
S. Battles
A Response from: Kari Orpurt

Thank you. We are happy to hear provided great service once again !

Andy G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I chose you due to your free service call offer and your scheduling us the next day. Well I got much more in a very good tech. D Otis who I'd recommend. Clem Walters
Cj Walters
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We had some small minor repairs to our 20 year old 16' x 7' overhead door. D. Otis was a qualified thorough and thoughtful repairman in every way. It was a pleasure to do business with him. We asked if he could send along a quote for a new insulated door, lifter and rails with windows in the top panel. He said he'd email this along in the next few days.
Mike Heath
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our technician Mike was friendly and professional. He figured out what the problem was (our door would only close 1/3 of the way), and offered 3 repair options with estimates of parts & labor. I was also impressed with how quickly someone was dispatched to our house, considering I called 2 days before Christmas.
Dan Minds
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The estimate was two to three times over the other estimates. I can’t justify the cost for the work needed to repair my garage door. I wouldn’t recommend Precision doors to anyone.
Tom Kolacz
A Response from: Kari Orpurt

I am sorry to hear that you were not satisified with your free service. We do not repair the type of system that you have , which we had discussed in emails before we came to your home and diagnosed your problem at no charge. We feel that the only long term solution is to replace your system with a torsion system that is gauranteed for as long as you are in your home. I am happy to hear that you were able to get your system repaired by another company , as we were not the correct company for you.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Glad that you had a team available to fix the garage door. D and Jim were very professional and explained what went wrong with the door and provided the cost for the basic fix and two other upgrades. We selected the basic repair, but was glad to know there are some improvements available that we may choose to make in the future. Very pleased with everything, however, the $200 charge seemed a bit high for the time involved to make the repair. Thanks!
Rick Cross
Service Provided:
Garage Door Repair
Review:

Service technician, D Morea Otis was very professional and courteous when he explained the problem with my garage door. He showed me the options of the different types of doors with their price variations. I appreciate that your company provides service on the week-end, and especially this being a holiday week-end. I ordered a new door and he explained the process of ordering and how long it might take. I would definitely recommend your company to my friends. Thank you for providing such good service and with quality personnel.
Jane Philips
A Response from: Kari Orpurt

Thank you ! We hope you will love your new door !

D'Morea O Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Technician arrived on time, provided a "good," "better," and "best" repair option choices, replaced springs with minimal mess. In contrast the person who answered the phone provided estimate parameters that were wildly optimistic.
Frank Fujita
A Response from: Kari Orpurt

Thank you for your feedback which helps to make us better company. We are pleased that Jim took care of your garage door issue , but do not like to hear that you felt misled by our call center. I wish there was a way that we could diagnose problems over the phone and give more accurate estimates , but unfortunately, until we have been to the job and witnessed first hand what the repair requires , that is simply impossible. We do make certain that you are given personalized options based on what is happening with your door so that you can make the best choice for you. Thank you for choosing us.

Jim D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Replaced a wireless entry box for my garage door. It was done quickly and efficiently. The young man from Precision was extremely friendly and polite and showed a great deal of empathy in our discussion of a sick member of my family. That made a difficult day for me less difficult.
Marianne Doran
A Response from: Kari Orpurt

We are so saddened to hear about your family and are thankful that Jim was able to be a listening ear.

Jim D Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

We were highly satisfied with your service! I received a phone call 20 minutes after I had requested information from you on a Sunday afternoon. You were out the next morning at 9:00 a.m., even calling to confirm 20 minutes prior to that. The door was repaired that morning. Your employees were extremely friendly and helpful. Would not hesitate to call you again!!
Barbara & steve Scheetz
A Response from: Kari Orpurt

Thank you , we hope you do not need us again , but we are always happy to take care of our customers.

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called and got a same-day appointment. Jim and Shawn came out and were fantastic! Highly professional, courteous and helpful. I couldn’t ask for better service .
Dawn Miller
A Response from: Kari Orpurt

Thank you for choosing us !

Jim D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Polite and friendly people. They're willing to go that extra mile for their customers. I highly recommend them. I will be using them again.
Richard Weible
A Response from: Kari Orpurt

Thank you !

Jim D Service Provided:
Garage Door Opener Estimate
Technician:
Review:

Very friendly and helpful.
Carl Hetler
AJ J Service Provided:
New Garage Door Estimate
Technician:
Review:

The guys were very courteous and helpful. They showed up on time. They were efficient. I am quite pleased.
Tony Allison
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

great service from the call to the finish. thanks,
James Brittain
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great same day service
Roy Rohrscheib
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great installer! The door is beautiful and love the remote
Karen Closson
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Prompt service, fast work, and clear explanations.
John Mcgreevy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Goodness, I'm so grateful for Precision Door . Siri gave me their number along with a few others. I called and within 2 hours my technician was at my door. He was very professional. I was immediately at ease knowing that my door would be repaired within the hour. Easy breezy! Thank you and I would recommend this company to everyone I know!
Debra Barnhill
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was given a timeframe for the arrival of the technicians. In fact, they finished a job early and called to see if they could come right over. When they arrived, they examined the problem and gave me an estimate. The job was completed quickly, and the estimate was exactly the charge. It was a great experience using your company. Thank you.
Linda Flagg
A Response from: Kari Orpurt

Thank you !

Jim D Service Provided:
Garage Door Repair
Technician:
Review:

Mike did a great job in repairing my garage door.
Jack Shields
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great work, fast, and very helpful. No hard selling tactics. I would highly recommend them.
Chris Hess
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Excellent Service! We needed a new Garage Opener. The technician AJ J was so professional and explained everything to us..5 stars Andy.
Jennifer Leith
AJ J Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very responsive and professional. They were great when I needed a repair a year ago and just as good second time around.
Peter Morgan
Jim D Service Provided:
New Garage Door Estimate
Technician:
Review:

On time and very professional
Bill Hanna
Jim D Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I give your company a five star rating. From the courteous reception to our tech Jim. He explained the different plans and his recommendations without any pressure. I choose his upgrades to my garage door and it gave me peace of mind knowing I would have a life time warrantee.
Joe Durand
Jim D Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mike was thorough and professional. He explained very well all the equipment and how each piece functioned. Thank you, Mike.
John Walters
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleased! I came home and it was installed and I was ecstatic. It is beautiful! And the area was totally cleaned up.
Fran
Service Provided:
Install Garage Doors
Product:
Garage Doors
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