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Read what people are saying
about Precision Garage Door in:

Mishawaka | Granger Area, IN

Precision Garage Door of Michiana
has received 83 reviews, averaging 4.90 Stars:
Review:

AJ did a great job removing old door and installing new door. Very professional answered all my questions and the new door works and looks great. I highly reccomend precision door if you want am A+ job done.
Leroy James
AJ J Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Top marks for service and response. Spring broke on garage door and needed assistance Sat. Matt Whitney was professional, friendly and very helpful. I was a little surprised at the full cost but Matt appeared trustworthy and I am relying on your company and its reputation. The job was completed very efficiently. First time user of your services and the person I spoke with on the phone was also friendly and helpful. Prior company I used was called and they apparently have no provision for week end services or emergency telephone contact.
Larry Harding
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found our technician, Andy, to be helpful, knowledgeable and professional.
Katie Palus
Andy G Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The key pad needed replacement. The service man was prompt and very personable. He called when he was on his way. I was surprised to have someone come the day I called. That was very nice. I purchased a remote door opener February 2014, at the Merrifield office so I called your company for this repair. Not so good was...when I called and spoke to Jacob and made the appointment I asked if I could pay with a credit card. He told me all the credit cards accepted, however, he did not tell me there would be a fee to use one. Something to work on. He was also very personable. Thanks
Dorothy I Hoffman
Andy G Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

We were quite pleased with Matt who came out to give us an estimate. The reason we chose Precision was because of the nice ad you had in the yellow pages. It is very nice looking and the BBB helped too. All the reviews were very high and we just felt comfortable calling them.
Tom Kempf
Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Review:

The tech was knowledgeable helpful and did a great job explaining all of our options.
Crystal and Adam Alsison
Service Provided:
New Garage Door Estimate
Review:

Great friendly and prompt service. The technician was able to fix our door within an hour.
Adam Michalos
Service Provided:
Broken Garage Door Spring Repair
Review:

I called Sat. morning at 7:30 am for broken cables on my double garage door. After checking their work schedule, the operator said that someone would be out between 9-11 am. The tech. arrived at 8:45. The job was finished in about 1 1/2 hrs. Andy G was the tech. Very polite and very informative. Did not charge extra for Sat. The rates were very reasonable. Next time I need my garage door or opener worked on.... I will call Precision Door.
Kevin Morrison
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Thank you for your great service Jim D. Monica Chapman
Monica Chapman
Jim D Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service was great, 5 stars
John STRICKLAND
Andy G Service Provided:
Garage Door Repair
Technician:
Review:

Had a door stuck 4 feet from the ground and with in 2 hours they were there and the door was fixed. Also adjusted lubed and checked 3 other doors in my shop. Very pleased with the work and quality of people who came out, They will be my door people from now on.
John Reiner
Service Provided:
Garage Door Repair
Review:

I am completely satisfied with the jod done! a 5 out of 5
Mattias Ehnberg
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Nice job. Technician was Sawn and he was very professional. He gave me a couple of options and I appreciated that. It only took about half an hour and he was done. Will recommend to friends.
Jim Naessens
Service Provided:
Broken Garage Door Spring Repair
Review:

These guys are pros. They tell you up front that they will gouge you and they do. They intimidate you into thinking the lowest price offer is a bad deal and try to upgrade you to better or best. Then they reap excess profits on torsion springs charging you three time the retail price, check www.Homedepot.com. They also charge an unneeded energy surcharge $8.00 in addition to the service call and add +3.5% if you pay by credit card instead of cash or check. I hate paying onyone excess profits. Never again.
HENRY CASIMER
Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Easy, same day service. Would recommend.
Ella Nixon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

yellow pages..your invoice does not reflect 5% senior discount. Overall, I would rate you a 5.
Mike Futa
A Response from: Kari Orpurt

Thank you for choosing Precision Door for your garage door repairs. Yes we do offer a senior / military discount, although our technicians do not ask our customers if they are seniors due to some people taking offense to being ask their age. If the customer ask do we offer one we will say yes and apply it to the final cost.

Service Provided:
Broken Garage Door Spring Repair
Review:

My neighbor used you guys and was pleased so I decided to try you out since I have not been happy Overdoor.
DEWAYNE MOSS
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Attention to detail: awesome, responsiveness: superior (same day), effectiveness of repair & operations: ideal & improved, price: slightly higher than desired, OVERALL - would recommend to friends & family. minor criticism - would have liked to know about 3.5% surcharge on cc charge before payment; was told it was sales tax (untrue, per receipt sent after-the-fact) - could have paid check or cash to avoid "extra charge".
Randy Stukel
A Response from: Kari Orpurt

First let me say thank you for choosing Precision Door for your garage door needs. We are very pleased that you were overall satisfied with the service and work that you received and that you will recommend us in the future to your family and friends. We have found that word of mouth recommended business from previous satisfied customers is great advertisement and goes a long way, with that said I'm sorry that you weren't informed of the 3.2% credit card charge prior to payment. We try to encourage another form of payment to our customers to avoid the inconvenient charge, that we have to pass onto our customers because that's what we are charged to be able to accept credit cards. Again thank you for your business and for your future recommended business, we value you as our customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called two door companies, yours being one of them last week. I called too early in the am and neither of you answered. I forgot about it and went about my business. Two hours later my phone rang, it was someone from your office saying they saw my number on caller ID and wondered if they could help me. SOLD!!! (I never did hear from the other company.) The technician, Andy, that sold us a new door (which I had not planned on doing) and installed it before the Thanksgiving holiday was just as good, if not better! I spent a lot more than planned but am so glad we made the purchase and replaced a twenty year old door. Will refer your employees to all my friends and family.
Bonnie Hack
Andy G Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Andy G. was very prompt & professional. I love how quiet my new garage door opener is! Thank you will definitely recommend your services to others. I give a 5 star rating!
Marcy Yeakey
Andy G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Matt and AJ arrived when promised. These two gentlemen were uniformed, pleasant and professional. A new motor replaced the old noisy and faltering motor and we could not believe how quiet and smoothly the door now operates. Precision Door Service has our hearty recommendation! Yes, five stars!
Kent Slocum
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Your installer was extremely nice and helpful
Judy Dow
Andy G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Prompt,polite service completed in a timely manner.
Charles Sausman
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Matt and Andy arrived promptly, assessed and estimated the necessary repairs, then quickly and professionally completed their task in a timely manner. Friendly guys who know their stuff.
Scott Krouse
A Response from: Kari Orpurt

Thank you for choosing Precision Door for all your garage door needs, we are pleased that you are satisfied with the repair and work done.

Andy G Service Provided:
Install Garage Doors
Product:
Cables
Technician:
Review:

Andy J has been to my house twice in the last couple of months for different issues. His professionalism an honesty made it very comfortable to have him in my home. I will recommend Precision Door to anyone who needs garage door maintenance.
Matthew Duncan
AJ J Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My man, Matt was apologetic for being late and explained the emergencies the company had due to the storm that passed through the area earlier in the week. I understood. Once he explained everything about the products that were available and I selected, he quickly installed the system and thoroughly went over everything with me without hurrying on to the next job. He was very professional and communicated well. Thanks, Matt!!
Hector Flores
Andy G Service Provided:
Garage Door Opener Install
Technician:
Review:

Your company did the install in 2012. Got your number from the phonebook. Since the install we have had EXCELLENT SERVICE. Today was a very minor problem due to our electricity being out, your tech walked us thru how we can reset next time. BOTH gentlemen were GREAT, friendly, helpful, patience and QUICK. Were here within 30 minutes after I placed the call. Great Job and Great Men. Office staff was very nice as well when I called. Joyce
Walter Sobieralski
A Response from: Kari Orpurt

Thank you for choosing Precision Door. It is our goal to have outstanding customer service along with quality work and knowledgeable technicians who represent our company in a positive way and make our customers feel satisfied with the service they received.

AJ J Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called Precision as well as Overhead Doors to obtain an estimate and schedule an appointment for a new garage door. I was given a time frame for the estimate, and Precision techs were at my door promptly with not only an estimate, but a time to install within 3 hours! Overhead Door told me a salesman would call me "some time" during the day. I did not hear from him until 5:30. I did tell them I not only had an estimate, but the new door was already installed! Very professional and prompt!
Jenny Klinger
A Response from: Kari Orpurt

Thank you Jenny Klinger for choosing Precision Door for your new garage door. We are pleased to know that you are happy with not only your new door but also our company and your technician's professionalism and prompt service. It is our companys goal to leave every customer happy and satisfied with their service and or purchase.

Andy G Service Provided:
Install Garage Doors
Technician:
Review:

I have used Precision Door in the past and was very happy with the service and their technicians. Yesterday I had a scheduled appointment between 2 and 4pm. The technician did not arrive until 4:40 and I should have rescheduled because I had to leave my residence and wasn't able to spend time with him to make sure that the repair was completed properly.
Mike Dincolo
A Response from: Kari Orpurt

I am sorry to hear that Mr. Dincolo, we schedule our appointments in two hour blocks to allow for the technicians to get a job completed and travel time to the next job. Sometimes unforeseen things come up and it puts the tech behind schedule. You should have recieved a call from your technician letting you know that he was on his way or that he was running behind. If you have any concerns on the way your gargae door repair was completed please call in and I will be more than happy to discuss your concerns and get them addressed immediately. It is the goal of Precision Door that our customers are completely satisfied with thier experiance with our company and we are always open to suggestions on ways to better improve for our customers. As always thank you for choosing Precision Door for all of your garage door needs.

Service Provided:
Garage Door Opener Repair
Review:

Thanks for the prompt service. Technician did a thorough job explaining the problem. Matt did a great job
Terri Mann
Service Provided:
Garage Door Repair
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