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Read what people are saying
about Precision Garage Door in:

Mishawaka | Granger Area, IN

Precision Garage Door of Michiana
has received 92 reviews, averaging 4.91 Stars:
Review:

Needed immediate attention to fix the door and your team was sent out within the hour. We appreciate the prompt service, The technicians explained the entire process and showed us options. They took our check for payment and indicated we would get an electronic receipt, which we have not. Please forward receipt.
William Griffin
Service Provided:
Broken Garage Door Spring Repair
Review:

Andy was a very nice guy to deal with. He was very knowledgable. Looking forward to getting our new door.
Cathy & steve Fussell
A Response from: Michael P. Coop, Sr.

Thank You!

Andy G Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

We were pleased with the work done on garage door. We were leaving the next day for a trip so it was great someone could come on a Saturday. We didn't expect it to cost so much. We bought this house seven years ago and were shocked at the price. We lived at our other home for 38 years and replaced the whole garage door once.
Ron Dunning
A Response from: Michael P. Coop, Sr.

Precision would like to thank you for your feedback, and hope you had a great trip. Thank you!

Jim D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician was polite and timely. My complaint is the tech was not completely clear in explaining that price and labor were seperate in purchasing garage door. I was led to believe it was all included in price I was quoted for opener. I also understood that labor service at initial visit was to be applied (deducted) from Bill when the door was to be installed. AJ the technician was not forthright in telling me all this. I felt we were "taken" and probably will not use your service again. Matter of fact, I myself had to ask if the first labor charge could be applied to purchase of opener. He did not make that offer on his own. So in other words, if I hadn't asked I would have been charged even more! I think it was quite sneaky on your company's part all around. Pat Stenke
Pat Stenke
AJ J Service Provided:
Garage Door Opener Install
Technician:
Review:

while I appreciate the prompt and courteous service, I do not appreciate the "quote" I received from Hailey when I called stating that the price for the job included labor-it was a difference of almost $100!!! I am extremely unhappy with this, very dishonest.
Chip Cochran
A Response from: Michael P. Coop, Sr.

Chip I am sorry for the confusion. The call center try's to give you the most accurate quote over the phone but until our techs get there we really have no idea what it is going to cost to complete the job.

Jim D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars all the way...very cool people, always took the time to answer questions, Andy was our technician & was very professional...awesome worker & our new opener & door turned out great...Thank you Andy
Jeff Billings
A Response from: Michael P. Coop, Sr.

Thank you for choosing Precision Garage Door, we are pleased to hear that you are completely satisfied with your new door and opener.

Andy G Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We had this company out to troubleshoot the automatic door. They found something simple of the problem being someone turning the on off switch off on the door. They flipped it back on and tested our door. Received an invoice in my email with no charge! They didnt even charge a service call This is much appreciated and excellent response and service time! Thanks for the help!
Eric Viergutz
A Response from: Michael P. Coop, Sr.

Thank you for choosing Precision Garage Door for all your garage door needs, fortunately it was a simple fix. Please keep us in mind for future business if any problems should arise.

Service Provided:
Garage Door Opener Repair
Review:

Precision Door was highly recommended by as friend. I found the company to be professional in setting up appointments and doing quality work. I am very pleased with my new garage door.
Jeannine Seggerman
Andy G Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was extremely impressed with the company and my technician Andy. He was very friendly, knowledgeable, and expedient. Was able to get the repair completed in a lunch hour! Also was able to get a next day appt. ( could have been the same day but I couldn't make it). Now that's service!! Will definitely be my first call in the future!!
Jennifer Botka
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

AJ did a great job removing old door and installing new door. Very professional answered all my questions and the new door works and looks great. I highly reccomend precision door if you want am A+ job done.
Leroy James
AJ J Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Top marks for service and response. Spring broke on garage door and needed assistance Sat. Matt Whitney was professional, friendly and very helpful. I was a little surprised at the full cost but Matt appeared trustworthy and I am relying on your company and its reputation. The job was completed very efficiently. First time user of your services and the person I spoke with on the phone was also friendly and helpful. Prior company I used was called and they apparently have no provision for week end services or emergency telephone contact.
Larry Harding
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found our technician, Andy, to be helpful, knowledgeable and professional.
Katie Palus
Andy G Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The key pad needed replacement. The service man was prompt and very personable. He called when he was on his way. I was surprised to have someone come the day I called. That was very nice. I purchased a remote door opener February 2014, at the Merrifield office so I called your company for this repair. Not so good was...when I called and spoke to Jacob and made the appointment I asked if I could pay with a credit card. He told me all the credit cards accepted, however, he did not tell me there would be a fee to use one. Something to work on. He was also very personable. Thanks
Dorothy I Hoffman
Andy G Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

We were quite pleased with Matt who came out to give us an estimate. The reason we chose Precision was because of the nice ad you had in the yellow pages. It is very nice looking and the BBB helped too. All the reviews were very high and we just felt comfortable calling them.
Tom Kempf
Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Review:

The tech was knowledgeable helpful and did a great job explaining all of our options.
Crystal and Adam Alsison
Service Provided:
New Garage Door Estimate
Review:

Great friendly and prompt service. The technician was able to fix our door within an hour.
Adam Michalos
Service Provided:
Broken Garage Door Spring Repair
Review:

I called Sat. morning at 7:30 am for broken cables on my double garage door. After checking their work schedule, the operator said that someone would be out between 9-11 am. The tech. arrived at 8:45. The job was finished in about 1 1/2 hrs. Andy G was the tech. Very polite and very informative. Did not charge extra for Sat. The rates were very reasonable. Next time I need my garage door or opener worked on.... I will call Precision Door.
Kevin Morrison
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Thank you for your great service Jim D. Monica Chapman
Monica Chapman
Jim D Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service was great, 5 stars
John STRICKLAND
Andy G Service Provided:
Garage Door Repair
Technician:
Review:

Had a door stuck 4 feet from the ground and with in 2 hours they were there and the door was fixed. Also adjusted lubed and checked 3 other doors in my shop. Very pleased with the work and quality of people who came out, They will be my door people from now on.
John Reiner
Service Provided:
Garage Door Repair
Review:

I am completely satisfied with the jod done! a 5 out of 5
Mattias Ehnberg
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Nice job. Technician was Sawn and he was very professional. He gave me a couple of options and I appreciated that. It only took about half an hour and he was done. Will recommend to friends.
Jim Naessens
Service Provided:
Broken Garage Door Spring Repair
Review:

These guys are pros. They tell you up front that they will gouge you and they do. They intimidate you into thinking the lowest price offer is a bad deal and try to upgrade you to better or best. Then they reap excess profits on torsion springs charging you three time the retail price, check www.Homedepot.com. They also charge an unneeded energy surcharge $8.00 in addition to the service call and add +3.5% if you pay by credit card instead of cash or check. I hate paying onyone excess profits. Never again.
HENRY CASIMER
Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Easy, same day service. Would recommend.
Ella Nixon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

yellow pages..your invoice does not reflect 5% senior discount. Overall, I would rate you a 5.
Mike Futa
A Response from: Kari Orpurt

Thank you for choosing Precision Door for your garage door repairs. Yes we do offer a senior / military discount, although our technicians do not ask our customers if they are seniors due to some people taking offense to being ask their age. If the customer ask do we offer one we will say yes and apply it to the final cost.

Service Provided:
Broken Garage Door Spring Repair
Review:

My neighbor used you guys and was pleased so I decided to try you out since I have not been happy Overdoor.
DEWAYNE MOSS
Andy G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Attention to detail: awesome, responsiveness: superior (same day), effectiveness of repair & operations: ideal & improved, price: slightly higher than desired, OVERALL - would recommend to friends & family. minor criticism - would have liked to know about 3.5% surcharge on cc charge before payment; was told it was sales tax (untrue, per receipt sent after-the-fact) - could have paid check or cash to avoid "extra charge".
Randy Stukel
A Response from: Kari Orpurt

First let me say thank you for choosing Precision Door for your garage door needs. We are very pleased that you were overall satisfied with the service and work that you received and that you will recommend us in the future to your family and friends. We have found that word of mouth recommended business from previous satisfied customers is great advertisement and goes a long way, with that said I'm sorry that you weren't informed of the 3.2% credit card charge prior to payment. We try to encourage another form of payment to our customers to avoid the inconvenient charge, that we have to pass onto our customers because that's what we are charged to be able to accept credit cards. Again thank you for your business and for your future recommended business, we value you as our customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called two door companies, yours being one of them last week. I called too early in the am and neither of you answered. I forgot about it and went about my business. Two hours later my phone rang, it was someone from your office saying they saw my number on caller ID and wondered if they could help me. SOLD!!! (I never did hear from the other company.) The technician, Andy, that sold us a new door (which I had not planned on doing) and installed it before the Thanksgiving holiday was just as good, if not better! I spent a lot more than planned but am so glad we made the purchase and replaced a twenty year old door. Will refer your employees to all my friends and family.
Bonnie Hack
Andy G Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Andy G. was very prompt & professional. I love how quiet my new garage door opener is! Thank you will definitely recommend your services to others. I give a 5 star rating!
Marcy Yeakey
Andy G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Matt and AJ arrived when promised. These two gentlemen were uniformed, pleasant and professional. A new motor replaced the old noisy and faltering motor and we could not believe how quiet and smoothly the door now operates. Precision Door Service has our hearty recommendation! Yes, five stars!
Kent Slocum
Service Provided:
Garage Door Opener Install
Product:
Opener
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