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Read what people are saying
about Precision Garage Door

Precision Garage Door of Michiana
has received 1116 reviews, averaging 4.91 Stars:
Review:

Andy Johnson was very polite, knowledge, and explain everything very clearly and gave me options. I will recommend your company absolutely!
Debora Miller
A Response from: Kari Orpurt

Thanks !

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My wife and I were very pleased with the result of our contacting Precision Door for help with our garage door issues. And on a Sunday, no less !! The technician was prompt, friendly and offered several options for us to consider before proceeding with the work. What we thought was only a broken cable turned out to be a new door was needed. Also, I am impressed with your website, the contact and communication, the bios on your staff and the e-mail contact and followup. All very professional and your company delivers satisfaction. I would and will certainly recommend your company to anyone that I come across who needs this kind service. Understandably, I hope not to have to contact you again for assistance, but you will be the first call that we make if we have any problems with our garage door !!
Jim Klingler
A Response from: Kari Orpurt

Thank you ! Athough we also hope you will not need to contact us in the future , we are grateful for the kind words and happy clients !

Jim D Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service and extremely professional and knowledgeable. The repair was performed and done in a reasonable time and he even did some preventive maintenance that he noticed. Would highly recommend their services.
Lamar Ashford
A Response from: Kari Orpurt

Thank you , we are pleased to hear you were well taken care of .

Mike B. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very fast and competent repair of broken wire cable. Technician (AJ) was very knowledgeable and courteous. Definitely would call again.
Wolfgang Porod
A Response from: Kari Orpurt

Thank you !

AJ J Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

VERY VERY GOOD FIRST IMPRESSION. Received a called before Presicion got to my house, earlier then expected, Andy was awesome and wasted no time. Bravo!!! I will tell anyone how is looking for garage door service or install about my experience. I hope I don't have to call Presicion, but when the time comes, their number is in my contacts. Thanks!!! Wife was extremely pleased to open the garage door.
Matthew Michelle
A Response from: Kari Orpurt

Thank you ! We hope you never need us again also , but we will be there if you do !

Andy G Service Provided:
Garage Door Repair
Technician:
Review:

AJ was a very friendly and knowledgeable guy. He did a great job in fixing my garage door opener. I will recommend Precision Door to anyone I can.
Peggy M
AJ J Service Provided:
Garage Door Opener Repair
Technician:
Review:

I had a new garage door opener installed. I am very happy with the service I received. I called at 3 pm and was told someone will be at my house the same day between 5-7 pm. It was so nice, that I did not need to miss work to have a garage door opener installed! Our service person gave us 2 choices to choose from, he explained the difference between both models, showed us how to use them and helped us connect our car remotes to the opener.
S. Battles
A Response from: Kari Orpurt

Thank you. We are happy to hear provided great service once again !

Andy G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I choose Precision Door Service I used their services before and this time the technician was Andy who did a superior job correcting the problem. It’s now my go to for door service.
Paul Thomas
A Response from: Kari Orpurt

Thank you !

Andy G Service Provided:
Garage Door Opener Repair
Technician:
Review:

I chose you due to your free service call offer and your scheduling us the next day. Well I got much more in a very good tech. D Otis who I'd recommend. Clem Walters
Cj Walters
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We had some small minor repairs to our 20 year old 16' x 7' overhead door. D. Otis was a qualified thorough and thoughtful repairman in every way. It was a pleasure to do business with him. We asked if he could send along a quote for a new insulated door, lifter and rails with windows in the top panel. He said he'd email this along in the next few days.
Mike Heath
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our technician Mike was friendly and professional. He figured out what the problem was (our door would only close 1/3 of the way), and offered 3 repair options with estimates of parts & labor. I was also impressed with how quickly someone was dispatched to our house, considering I called 2 days before Christmas.
Dan Minds
Service Provided:
Garage Door Repair
Product:
Springs
Review:

One of the most professional experiences I have ever had with a service company from beginning to end. I would highly recommend for any garage door/opener needs.
Jon Badur
A Response from: Kari Orpurt

Thank you

AJ J Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very pleased with your service. Request for repair to garage door was performed the very next morning and repair was done very quickly. Repairmen were very polite and explained everything. I would recommend your company to anyone and would not hesitate to contact you in the event I would need service in the future.
Patricia Harris
A Response from: Kari Orpurt

Thank you . We hope that you will never need us again , but we are here if you need us !

Jim D Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

The estimate was two to three times over the other estimates. I can’t justify the cost for the work needed to repair my garage door. I wouldn’t recommend Precision doors to anyone.
Tom Kolacz
A Response from: Kari Orpurt

I am sorry to hear that you were not satisified with your free service. We do not repair the type of system that you have , which we had discussed in emails before we came to your home and diagnosed your problem at no charge. We feel that the only long term solution is to replace your system with a torsion system that is gauranteed for as long as you are in your home. I am happy to hear that you were able to get your system repaired by another company , as we were not the correct company for you.

Andy G Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Your company is great... needed help and you came promptly! Your repairman was so courteous and helpful in my choosing options! Well, my door no longer creaks and quits when it wants!
Nancy Roberts
AJ J Service Provided:
Garage Door Repair
Technician:
Review:

Great service and very fast! Thanks Mike
Paul Jones
Service Provided:
Garage Door Repair
Review:

Glad that you had a team available to fix the garage door. D and Jim were very professional and explained what went wrong with the door and provided the cost for the basic fix and two other upgrades. We selected the basic repair, but was glad to know there are some improvements available that we may choose to make in the future. Very pleased with everything, however, the $200 charge seemed a bit high for the time involved to make the repair. Thanks!
Rick Cross
Service Provided:
Garage Door Repair
Review:

friendly, clean and quick!
Russ Ramage
Andy G Service Provided:
Garage Door Opener Repair
Technician:
Review:

Mike was great. He explained everything thoroughly. His work was fast and efficient. Very, very pleased. Kari was so kind when I called and she set up service the same day. Will highly recommend your company.
Patricia Reinert
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Service technician, D Morea Otis was very professional and courteous when he explained the problem with my garage door. He showed me the options of the different types of doors with their price variations. I appreciate that your company provides service on the week-end, and especially this being a holiday week-end. I ordered a new door and he explained the process of ordering and how long it might take. I would definitely recommend your company to my friends. Thank you for providing such good service and with quality personnel.
Jane Philips
A Response from: Kari Orpurt

Thank you ! We hope you will love your new door !

D'Morea O Service Provided:
New Garage Door Estimate
Product:
Garage Doors
Technician:
Review:

Your rep was prompt and courteous. He was a very efficient worker and recommended him with a high rating of 5.
Carl Young
A Response from: Kari Orpurt

Thank you

D'Morea O Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast, professional service. Greatly appreciated the ease of scheduling and the quick repair.
Michael Renkawitz
A Response from: Kari Orpurt

Thank you !

Jim D Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

The service provides was excellent ??Nine hours of work doing an outstanding job with a positive attitude was greatly appreciated. Thank you??
Suzanne Cole
A Response from: Kari Orpurt

Thank you ! We hope you love your new doors and openers . We are lucky to have John and his dediction on our team !

John B. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My second garage door to be serviced by your company. I really like the Liftmaster product line that you carry! Today I had Mike B install my equipment! Great job all the way around!! 5 stars to him and the previous technician at my home in Bremen! I am a very satisfied customer!!
Doug Pruitt
A Response from: Kari Orpurt

Thank you , we appreciate your kind words and your repeat business !

Mike B. Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very reasonable, reliable & very friendly service I got from them tidy guys, most definitely will appreciate your technician gentle care, deligent work & neatness.thanks again for excellent service! Joe Antony!
Joseph Antony
A Response from: Kari Orpurt

Thank you !!

D'Morea O Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

D. Otis the tech sent out was great. Very friendly and polite. If the review was just about the tech it would be 5 stars but a few hundred dollars for two hours labor is a bit over the top. If I wasn't in a bind I would have hired another company. The work was more than satisfactory and a garage door that wasn't noisy to begin with became so quiet that I wasn't honestly surprised. Had prices been lower I would have had more work performed. Bottom line, over $700 for two springs, new rollers, and lube/adjustment.
Jason Clement
A Response from: Kari Orpurt

Thank you for your feedback , that is what makes us a better company. It is so nice to hear that you were pleased with your technician , as they are the face of our company. I did review your invoice and unfortunately our technician did make an error in his charges for labor. We owe you back $105.00 , and as we discussed , we are sending you a check for this amount . Thank you for your understanding that sometimes mistakes do happen , and that we immediately take responsibility for our actions and offer our apologies and appropriate corrective measures. Although we hope you should never need another garage door repair , we look forward to serving you again.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician arrived on time, provided a "good," "better," and "best" repair option choices, replaced springs with minimal mess. In contrast the person who answered the phone provided estimate parameters that were wildly optimistic.
Frank Fujita
A Response from: Kari Orpurt

Thank you for your feedback which helps to make us better company. We are pleased that Jim took care of your garage door issue , but do not like to hear that you felt misled by our call center. I wish there was a way that we could diagnose problems over the phone and give more accurate estimates , but unfortunately, until we have been to the job and witnessed first hand what the repair requires , that is simply impossible. We do make certain that you are given personalized options based on what is happening with your door so that you can make the best choice for you. Thank you for choosing us.

Jim D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Replaced a wireless entry box for my garage door. It was done quickly and efficiently. The young man from Precision was extremely friendly and polite and showed a great deal of empathy in our discussion of a sick member of my family. That made a difficult day for me less difficult.
Marianne Doran
A Response from: Kari Orpurt

We are so saddened to hear about your family and are thankful that Jim was able to be a listening ear.

Jim D Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

We were highly satisfied with your service! I received a phone call 20 minutes after I had requested information from you on a Sunday afternoon. You were out the next morning at 9:00 a.m., even calling to confirm 20 minutes prior to that. The door was repaired that morning. Your employees were extremely friendly and helpful. Would not hesitate to call you again!!
Barbara & steve Scheetz
A Response from: Kari Orpurt

Thank you , we hope you do not need us again , but we are always happy to take care of our customers.

AJ J Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The tech was on time, very polite. His work was great. I would recommend him to anyone. Very satisfied!
James Beck
A Response from: Kari Orpurt

We appreciate your kind words , thank you !

D'Morea O Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
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